Servicepack

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I'm installing the servicepack SP1 for XP homeedition I get the message

"The file c:\windows\system32\drivers\atapi.sys is open or in use by another application

Close all other applications and then click retry.

What can I do?
 
Tomas, before all else, stock up on motrin. I tried
downloading the SP1 also, and got the message that a .dll
file was in use (not the same file you are mentioning). I
tried EVERYthing. Your best bet is to call Microsoft and
have them try to walk you through it. There is no charge.
I went through this last week. I spent an entire week
trying to get my servicepack to install to no avail.
Between Microsoft and Dell, they had me doing everything
under the sun. Still no luck. Microsoft said my hard
drive was failing (a chkdsk indicated bad sectors). I got
all my data off fast and am now waiting on a new hard
drive. I was having no computer problems until I got the
sasser, then all hello broke loose. My advice is to call
Microsoft. And, stock up on the motrin. It's been the
most miserable week of my life trying to undo all the
damage I got after the worm. Good luck.
 
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