Serivce Pack 1 Express

  • Thread starter Thread starter Cindy
  • Start date Start date
C

Cindy

Everytime I try and download this file it crashes my
entire system. I have had to wipe my hard drive 5 times.
I get almost to the end of the download and my system
shuts down and starts up over and over. I then get an
error message about the KERNAL file. What can I do to get
the updates I need?
 
Visit http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
and select "Network Installation", download SP1a to a new folder, then install it
after performing a "clean boot".

How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Everytime I try and download this file it crashes my
| entire system. I have had to wipe my hard drive 5 times.
| I get almost to the end of the download and my system
| shuts down and starts up over and over. I then get an
| error message about the KERNAL file. What can I do to get
| the updates I need?
 
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