SERIOUS Problem after updating

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Guest

After completing the recent update and rebooting, I can't start up Windows.

Using XP Professional. After booting I get a black screen and a white mouse. Nothing else. It won't go past this. I tried safe mode. Get the same thing but with Safe in each corner and 2600 in the top. I saw a post from someone else on another techsite who had the exact same symptoms, he ended up reformatting!

More info:
This morning I installed and ran Spybot (think I have the name right), not sure if I rebooted after this. It found 5 items, which I removed. Later tonight I installed the latest MS update. Rebooted, and all my problems started.

Even tried reinstalling XP, same thing happens. No idea what to do now. I don't want to reformat.

Any ideas?
 
nrgman said:
After completing the recent update and rebooting, I can't start up
Windows.

Using XP Professional. After booting I get a black screen and a
white mouse. Nothing else. It won't go past this. I tried safe
mode. Get the same thing but with Safe in each corner and 2600 in
the top. I saw a post from someone else on another techsite who had
the exact same symptoms, he ended up reformatting!

More info:
This morning I installed and ran Spybot (think I have the name
right), not sure if I rebooted after this. It found 5 items, which I
removed. Later tonight I installed the latest MS update. Rebooted,
and all my problems started.

Even tried reinstalling XP, same thing happens. No idea what to do
now. I don't want to reformat.

Any ideas?


Perform a Repair Installation:
http://www.microsoft.com/windowsxp/expertzone/tips/dougknox/doug92.asp
or
http://www3.telus.net/dandemar/repaxp.htm
or
http://support.microsoft.com/?kbid=315341
 
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