sending fax

  • Thread starter Thread starter wayne
  • Start date Start date
W

wayne

i have just installed xp home fax gone thru the set up
ans as far as i know everything is ready. when i try to
send a fax it fails and i get told the call was not
answered, i'm sending it to a local number am i doing
anything wrong? do i need to out in the area code or just
the number? there is nothing in help to explain how much
of a number you are supposed to use when you want to send.
can any one help please?
 
You dont need to provide area code if it is local number.

Is your modem a XP compatible modem listed in
http://www.slipstick.com/addins/services/win2000fax.htm

Unfortunately, Windows XP Fax has proven to be
incompatible with many common modems and drivers,
particularly older ones, even if the manufacturers claim
they are "compatible" with Windows XP. Modem
incompatibility is not apparent during installation or the
initial setup. It only becomes apparent when you first try
to send or receive a fax. The Fax Service will dial or
will answer an incoming fax but then fail with any of a
number of unhelpful error messages such as "Line is
busy," "There is no answer," or "Reception error." There
will be nothing in Event Viewer to give a clue as to where
the problem might lie.

These errors have been nearly impossible to track down. To
do so requires enabling both PSS and debug logging of fax
transmissions, both of which require fairly extensive
registry changes. For the time being, the best advice is
to attempt to use XP Fax only if you have a modem that is
listed on the Windows XP Hardware Compatibility List and
using the latest drivers.

'Archan Das
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and
confers no rights.

Please do not send email directly to this alias. This
alias is for newsgroup purposes only.'
 
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