send to mail recipient broke

  • Thread starter Thread starter Bill Eversole
  • Start date Start date
B

Bill Eversole

Hi,

The "send to mail recipient" function no longer works. Absolutely nothing
happens. I have experimented with different email clients (eg, Outlook, OE,
Hotmail), but it makes no difference. Also checked for existence of Mail
Recipient mapimail file in sendto folder--OK. I have found out that the
function DOES work when I create a new user account.

Thanks in advance for any suggestions.

Bill
 
Kelly,

Thanks for your suggestions! I tried the three commands, but it did not
help...also tried the OE Reset (Line64) fixes, but still no go.

Any more ideas? Thanks in advance!

Bill
 
Most welcome, Bill. See if this helps:

Go to Start/Run and type in: regsvr32 urlmon.dll. Then go to:
IE/Tools/Internet Options/Programs/Reset Web Settings.

Set Outlook Express as default mail client - Start/Run and type in:
MSIMN.EXE /REG
 
In addition:

Please export these registry keys to a REG file, and delete them:

HKEY_CURRENT_USER\Software\Clients\Mail
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.MAPIMail
HKEY_CURRENT_USER\Software\Classes\.MAPIMail (if exists)

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k

What You Should Know About the Sasser Worm and It Variants:
http://www.microsoft.com/security/incident/sasser.asp


Kelly,

Thanks for your suggestions! I tried the three commands, but it did not
help...also tried the OE Reset (Line64) fixes, but still no go.

Any more ideas? Thanks in advance!

Bill
 
Thanks Kelly and Ramesh!

Deleting these registry keys fixed the problem! I am most appreciative!
Keep up the good work in the MS newsgroups!

Bill


In addition:

Please export these registry keys to a REG file, and delete them:

HKEY_CURRENT_USER\Software\Clients\Mail
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExt
s\.MAPIMail
HKEY_CURRENT_USER\Software\Classes\.MAPIMail (if exists)

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k

What You Should Know About the Sasser Worm and It Variants:
http://www.microsoft.com/security/incident/sasser.asp


Kelly,

Thanks for your suggestions! I tried the three commands, but it did not
help...also tried the OE Reset (Line64) fixes, but still no go.

Any more ideas? Thanks in advance!

Bill
 
Bill,

You're very welcome. BTW, can you post the REG contents here? (just curious)

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k

What You Should Know About the Sasser Worm and It Variants:
http://www.microsoft.com/security/incident/sasser.asp


Thanks Kelly and Ramesh!

Deleting these registry keys fixed the problem! I am most appreciative!
Keep up the good work in the MS newsgroups!

Bill


In addition:

Please export these registry keys to a REG file, and delete them:

HKEY_CURRENT_USER\Software\Clients\Mail
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExt
s\.MAPIMail
HKEY_CURRENT_USER\Software\Classes\.MAPIMail (if exists)

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k

What You Should Know About the Sasser Worm and It Variants:
http://www.microsoft.com/security/incident/sasser.asp


Kelly,

Thanks for your suggestions! I tried the three commands, but it did not
help...also tried the OE Reset (Line64) fixes, but still no go.

Any more ideas? Thanks in advance!

Bill
 
Ramesh,

Here are the contents of the registry keys I deleted:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.MAPIMail]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.MAPIMail\OpenWithList]
"a"="NOTEPAD.EXE"
"MRUList"="a"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.MAPIMail\OpenWithProgids]
"CLSID\\{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"=hex(0):

[HKEY_CURRENT_USER\Software\Clients\Mail]
@="Netscape"

Any idea where those keys came from? You were right on target when
you suggested I look for those keys.

Bill
 
Bill,

Most likely due to this key (I think)
[HKEY_CURRENT_USER\Software\Clients\Mail]
@="Netscape"

BTW, do you still have Netscape installed?

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k

The Parasite Fight - Quick Fix Protocol:
http://aumha.org/a/quickfix.htm

The Antivirus Defense-in-Depth Guide
http://go.microsoft.com/fwlink/?LinkId=28734

Ramesh,

Here are the contents of the registry keys I deleted:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.MAPIMail]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.MAPIMail\OpenWithList]
"a"="NOTEPAD.EXE"
"MRUList"="a"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.MAPIMail\OpenWithProgids]
"CLSID\\{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"=hex(0):

[HKEY_CURRENT_USER\Software\Clients\Mail]
@="Netscape"

Any idea where those keys came from? You were right on target when
you suggested I look for those keys.

Bill
 
Yes, I still have Netscape 7.1 installed. My wife uses Netscape for
her mail. I use Outlook XP. Thanks.

Bill

Ramesh said:
Bill,

Most likely due to this key (I think)
[HKEY CURRENT USER\Software\Clients\Mail]
@="Netscape"

BTW, do you still have Netscape installed?

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k

The Parasite Fight - Quick Fix Protocol:
http://aumha.org/a/quickfix.htm

The Antivirus Defense-in-Depth Guide
http://go.microsoft.com/fwlink/?LinkId=28734

Ramesh,

Here are the contents of the registry keys I deleted:

[HKEY CURRENT USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil
eExts\.MAPIMail]

[HKEY CURRENT USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil
eExts\.MAPIMail\OpenWithList]
"a"="NOTEPAD.EXE"
"MRUList"="a"

[HKEY CURRENT USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Fil
eExts\.MAPIMail\OpenWithProgids]
"CLSID\\{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"=hex(0):

[HKEY CURRENT USER\Software\Clients\Mail]
@="Netscape"

Any idea where those keys came from? You were right on target when
you suggested I look for those keys.

Bill


Ramesh said:
Bill,

You're very welcome. BTW, can you post the REG contents here? (just
curious)

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k

What You Should Know About the Sasser Worm and It Variants:
http://www.microsoft.com/security/incident/sasser.asp


Thanks Kelly and Ramesh!

Deleting these registry keys fixed the problem! I am most appreciative!
Keep up the good work in the MS newsgroups!

Bill


In addition:

Please export these registry keys to a REG file, and delete them:

HKEY CURRENT USER\Software\Clients\Mail
HKEY CURRENT USER\Software\Microsoft\Windows\CurrentVersion\Explorer\File
Ext
s\.MAPIMail
HKEY CURRENT USER\Software\Classes\.MAPIMail (if exists)

--
Ramesh - Microsoft MVP
Windows XP Shell
http://www.mvps.org/sramesh2k

What You Should Know About the Sasser Worm and It Variants:
http://www.microsoft.com/security/incident/sasser.asp


Kelly,

Thanks for your suggestions! I tried the three commands, but it did not
help...also tried the OE Reset (Line64) fixes, but still no go.

Any more ideas? Thanks in advance!

Bill

of
Mail that
the
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