It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working.
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
Axel said:
Polling interval 5 min
When "hidden" to the toolbar, all activity ceases.
Screenshot of settings.
Russ Valentine said:
When you "double checked all your settings" what did you see?
Hw can we tell what you set incorrectly?
What is your automatic polling interval?
--
Russ Valentine
[MVP-Outlook]
Axel said:
Out Outlook will not "automatically" send and recieve unless forced too
(Cntrl-M). Have double checked all settings, coped the "send/rec." as
per the online help instructions, all the boxes are checked, etc. Have
even re-installed. but to no avail OE does this without any problem,
but not outlook, (yes Outlook is the default mail client).
Any suggestions would be welcome.
Axel.