Send/Receive button not working

  • Thread starter Thread starter Barb
  • Start date Start date
B

Barb

This is probably simple to fix, but I am stumped. I use
Outlook 2002 (XP), and my send/receive button on my
toolbar no longer works. All the other buttons still
function properly. I have to go to the menu to send and
receive. (The automatic or scheduled send/receive has
never worked from the beginning, but that's another
post). Anyway, does someone know how to get this button
working again? Thanks.
 
Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Barb asked:

| This is probably simple to fix, but I am stumped. I use
| Outlook 2002 (XP), and my send/receive button on my
| toolbar no longer works. All the other buttons still
| function properly. I have to go to the menu to send and
| receive. (The automatic or scheduled send/receive has
| never worked from the beginning, but that's another
| post). Anyway, does someone know how to get this button
| working again? Thanks.
 
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