B Johnstone,
Regarding the Windows Update errors you are seeing, in addition to KB319585
which you have already reviewed, please see the following:
Troubleshooting Windows Update:
http://v4.windowsupdate.microsoft.com/troubleshoot/
WINUP: Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?id=193385
Trusted Web Site Prompts to Download ActiveX Controls
http://support.microsoft.com/?id=174558
MORE INFORMATION:
How to Use Security Zones in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;[LN];174360
ADDITIONAL STEPS:
If the above information does not provide you with steps to resolve this,
please try the following:
Launch Internet Explorer.
1. On the Tools menu, click [Internet Options].
2. Click the [Security] tab.
3. In the Select a Web content zone... click [Internet].
4. Under Security level for this zone, if the security level is set to
[High], move the slider down to [Medium] -or- click on the [Default Level]
button at the bottom of this box.
Note: If it is not possible for security reasons to move the slider to
Medium, then follow these steps:
1. Under Security level for this zone, click [Custom Level].
The Security Settings dialog box appears.
2. Under the ActiveX controls and plug-ins subsection -
Download signed ActiveX controls, click either [Enable] or [Disable].
NOTE: because you are configuring signed ActiveX controls your computer
will still be protected from unwanted intrusions while allowing legitimate
programs to use ActiveX controls.
3. Click OK to close the Security Settings dialog box. Click [Yes] if
prompted to confirm the change.
4. Click [Apply], and then [OK] to close the Internet Options dialog box.
--------------------
| From: "B Johnstone" <
[email protected]>
| Subject: Security settings dows not allow Active X control in window
| Date: Sat, 7 Feb 2004 03:21:44 -0800
|
| I have a problem running the Windows update system. I
| keep getting the above error message then it drops dwon
| into a log on as Administrator response. I am already an
| Administrator. I have already implemented the actions in
| KB319585. But I am still getting hung up. I have checked
| my Internet Explorer settings and my Norton Firewall
| settings - both should allow active X controls on teh
| page............HELP!
|
