security of attachments to incoming E-mails

  • Thread starter Thread starter Ron Haddock
  • Start date Start date
R

Ron Haddock

I don't know how to adjust the severity of the system. I
cannot open attachments that arrive with incoming
messages, even from relatives. Messages as simple as the
proposed schedule for a trip or a brief report of a trip
just concluded. I am not allowed to open anything. I
hope there is an adjustment that can be made, or a list
of senders that can be exempted from this zero tolerance
condition.
 
1. Start Outlook Express.
2. On the Tools menu, click Options.
3. Click the Security tab, click to clear the "Do not allow
attachments to be saved or opened that could potentially
be a virus" check box under Virus Protection, and then click OK.

Applicable Microsoft Knowledge Base Article:

Cannot Open E-Mail Attachments in Outlook Express
http://support.microsoft.com/default.aspx?scid=kb;en-us;q329570

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------------------


|I don't know how to adjust the severity of the system. I
| cannot open attachments that arrive with incoming
| messages, even from relatives. Messages as simple as the
| proposed schedule for a trip or a brief report of a trip
| just concluded. I am not allowed to open anything. I
| hope there is an adjustment that can be made, or a list
| of senders that can be exempted from this zero tolerance
| condition.
 
Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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