Second Personal Folders

  • Thread starter Thread starter Spurge
  • Start date Start date
S

Spurge

I had a corrupt personal folder in Outlook 2000. (Outlook kept lockin
up) Before I deleted it a second personal folder showed up in m
outlook, but there was only one pst file on the computer. I removed th
old personal folder in the mail settings in the control panel an
deleted the old pst file. Then Outlook would not work at all (no ps
file which I knew would happen). I then created a new personal folde
in the mail settings and a pst file. Outlook still would not ope
correctly. I ran a repair on outlook and still no go. I then took a ne
pst file named the same as the corrupt one and put it in th
localsettings/outlook/....(I did not created a new personal folder
Outlook then opened. It checked my mail and worked fine except for th
fact the second personal folder is still there and I cannot delete it
It is not in my mail settings at all. Any thoughts or ideas? I wa
thinking a regisrty fix, but am unsure of where to delete it from i
there. Any help would be great. Thanks in advance!

running win2000 sp3 and outlook 2000

Troy W
 
It is possible that your registry will not update t properly for your .pst file settings. Please do the
following:

The following registry key contains personal folder file(.pst) settings:

- HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging\Profiles\Microsoft Outlook
Internet Settings

Removing this key forces Outlook to prompt you for a location or a file name for a new personal folder
(.pst) file.

--------------------
From: Spurge <[email protected]>
Subject: Second Personal Folders
Date: Mon, 1 Mar 2004 14:12:58 -0600
Click to expand...


I had a corrupt personal folder in Outlook 2000. (Outlook kept lockin

up) Before I deleted it a second personal folder showed up in m

outlook, but there was only one pst file on the computer. I removed th

old personal folder in the mail settings in the control panel an

deleted the old pst file. Then Outlook would not work at all (no ps

file which I knew would happen). I then created a new personal folde

in the mail settings and a pst file. Outlook still would not ope

correctly. I ran a repair on outlook and still no go. I then took a ne

pst file named the same as the corrupt one and put it in th

localsettings/outlook/....(I did not created a new personal folder

Outlook then opened. It checked my mail and worked fine except for th

fact the second personal folder is still there and I cannot delete it

It is not in my mail settings at all. Any thoughts or ideas? I wa

thinking a regisrty fix, but am unsure of where to delete it from i

there. Any help would be great. Thanks in advance!
running win2000 sp3 and outlook 2000

Troy W
Click to expand...

William R. Tatum III - MCSE, MCSA
Partner Technical Lead - Outlook/Office Setup
Microsoft Tecnnical Support
for Platforms and Business Applications
 
Troy,

I am having the same problem. I experienced this issue
after having to take ownership of a corrupt user profile
on my machine. Unfortunately, I think this may be due to
the way I imported the other .pst file. In any event,
previous versions of Outlook seemed to offer a way to
delete the duplicates, but I can't find it using Outlook
2003 with XP SP1.

Sorry I can't be of any help at the moment. I'm in the
process of searching Google and the Support KB at
Microsoft. I'd be using the free installation support,
but unfortunately this version falls under the volume
licensing agreement (received at Office System 2003
Launch Event).

Anyway, I'll let you know if I find anything else.

Seth
 
If you can't delete the duplicate by right-clicking its root folder and
selecting Close, or by going into File | Data File Management and removing
it there, then the easiest thing to do is to recreate your mail profile from
scratch.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
I can't find that key in Windows XP. Is the key in a
different location? There's no Windows Messaging sub
tree under Microsoft.
-----Original Message-----
It is possible that your registry will not update t
Click to expand...
properly for your .pst file settings. Please do the
following:

The following registry key contains personal folder file (.pst) settings:

- HKEY_CURRENT_USER\Software\Microsoft\Windows
Click to expand...
Messaging\Profiles\Microsoft Outlook
Internet Settings

Removing this key forces Outlook to prompt you for a
Click to expand...
location or a file name for a new personal folder
 
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