Search folders in OL2003 question

  • Thread starter Thread starter JDTHREE [MVP]
  • Start date Start date
J

JDTHREE [MVP]

Suddenly for my account I have, in favorite folders on top of the left
column in outlook 2003 when in the "mail" view, a bunch of search
folders that weren't there a few days ago:

Inbox in Public Folders
Unread Mail in Public Folders
For Follow Up in Public Folders
Sent Items in Public Folders

I can't delete them, remove them, anything.

I have several machines at work, and this happened first on the
desktop machine. Today it replicated itself to my tablet pc.

On the tablet PC today, I removed my profile, recreated it from
scratch, and viola, those folders are gone again, leaving me with the
default ones "Unread Mail" and "Follow Up" which are the 2 I use.

Removing and recreating a profile on the desktop machine (XP Pro SP1)
didn't clean this issue up.

Both are running Outlook 2003 in cached mode.

Suggestions? KB search didn't turn up anything that applied. in
fact, some of them seemed to indicate you can't do search folders for
public folders - which really confuses me now since I didn't do this
manually.

Of course, none of these search folders work - which I assume is due
to the fact that from the articles I read, it's not *supposed* to. :)

Thanks for any ideas

John
 
John,

I haven't heard of this problem (especially because you shouldn't be able to
create search folders for a public folder) but there are two command line
switches you can possibly use:

/cleanfinders

This will "kill" any search folders (not active) but won't necessarily
remove them from the navigation pane. Since you actually want to remove the
search folders I think the second command line switch might be the one to
try first.

/resetnavpane

This will delete any/all customizations you've made to the navigation pane
and reset it back to the default "view". So, if this is not a big issue,
then try this one first. Also, make sure only one machine (the machine from
which you are running the command line) is logged into the mailbox when you
try this.

Hope this helps.
 
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