Screwed up headers?

  • Thread starter Thread starter Timothy Renzi
  • Start date Start date
T

Timothy Renzi

Hi, the problem we're having is that about 7-8% of our
incoming email, shows up in outlook as having blank
sender, blank subject, etc, and then the header
information for all that is inside of the email itself
when you open it. I'm wondering what would cause outlook
to behave like this? It's altogether possible that a
single character might be getting mangled in the header
or something causing outlook to dump the whole thing and
think it doesn't have one, but is there any way around
this? To make it less strict about how perfect headers
have to be? Thanks!
 
I suspect that what is happening is that a blank line is being put in the
headers by either the mail client that is sending the mail or some broken
server along the way. Internet mail standards specifically state that the
first blank line in a mail message marks the end of the headers. Changing
Outlook to look further than that would be an interoperability disaster -
standards exist so that multiple programs can reliably interoperate with
each other. The solution to your problem lies not in making Outlook stop
adhering to Internet standards, but to make the offending client/server that
is creating non-standard messages to *start* adhering to the standards.
Contact the send of the messages that aren't displaying properly and ask
them to upgrade their client.
 
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