screen goes black - reappears with colors and graphics wrong

  • Thread starter Thread starter Guest
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Guest

This has happened 3 times in the 9 months I have had this computer. My virus
scans turn up nothing. The 'bad' screen almost looks like safe mode, but
isn't. Resetting to "last configuation that worked" no longer fixes the
problem, which it did previously. I expect this is a virus... how do I get
rid of it and fix computer? Thanks.
 
tennessean said:
This has happened 3 times in the 9 months I have had this computer.
My virus
scans turn up nothing. The 'bad' screen almost looks like safe mode,
but
isn't. Resetting to "last configuation that worked" no longer fixes
the
problem, which it did previously. I expect this is a virus... how do
I get
rid of it and fix computer? Thanks.
Click to expand...

I don't think it is a virus. I think your video card is failing. Since
this is a new computer, call the company where you bought it for
repair. You can try updating your video card drivers, but unless you
did the same thing each time the issue happened (ran an old DOS game
for instance), it is likely to be the hardware and not software.

Malke
 
Malke said:
I don't think it is a virus. I think your video card is failing. Since
this is a new computer, call the company where you bought it for
repair. You can try updating your video card drivers, but unless you
did the same thing each time the issue happened (ran an old DOS game
for instance), it is likely to be the hardware and not software.

Malke
Click to expand...

Have you taken the defrag/analyze question into
advisement? If you can, start up the defragger. Instead of
defrag the drive , click on the analyze button. After the
initial box pops up saying "doesn't need" or "should
defragment", closely look at the map in the top section/bar
of the agent "labeled before:" - If it has lot's of red in
it, you need to defrag the drive. Proceed to do so, but make
sure there are no other processes or programs running during
defrag.
 
Lester said:
Have you taken the defrag/analyze question into
advisement? If you can, start up the defragger. Instead of
defrag the drive , click on the analyze button. After the
initial box pops up saying "doesn't need" or "should
defragment", closely look at the map in the top section/bar
of the agent "labeled before:" - If it has lot's of red in
it, you need to defrag the drive. Proceed to do so, but make
sure there are no other processes or programs running during
defrag.
Click to expand...
Lester, that's an interesting idea but unfortunately completely wrong.
Defragging a hard drive will have no affect whatsoever on the video
hardware.

Malke
 
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