scanjet 3300C

  • Thread starter Thread starter igno
  • Start date Start date
I

igno

I have HPScanjet 3300c. It does not scan but was working properly up to
a few days back. It tries to scan but the flashing horizontal light
after moving about 2.5cms from top goes back and then I get the
following error:
"An error occurred during preview. If the scanner is being used, please
wait for it to complete the task and then click preview."
Please guide how to make the scanner to scan. I updated the driver but
of no use. I have winxp home.
Any one to please guide on this problem. If this is not the right forum,
please guide the appropriate FORUM.

Device Manager show HPScanjet 3300c #3 under the imaging category. How
could I be able to make it HPScanjet 3300c instead of "HPScanjet 3300c
#3". uninstalling the driver and then reinstalling shows the same
HPScanjet 3300c #3.
igno
 
igno said:
I have HPScanjet 3300c. It does not scan but was working
properly up to a few days back. It tries to scan but the
flashing horizontal light after moving about 2.5cms from
top goes back and then I get the following error:
"An error occurred during preview. If the scanner is
being used, please wait for it to complete the task and
then click preview." Please guide how to make the scanner to scan. I
updated
the driver but of no use. I have winxp home.
Any one to please guide on this problem. If this is not
the right forum, please guide the appropriate FORUM.

Device Manager show HPScanjet 3300c #3 under the imaging
category. How could I be able to make it HPScanjet 3300c
instead of "HPScanjet 3300c #3". uninstalling the driver
and then reinstalling shows the same HPScanjet 3300c #3.
igno
Click to expand...
=================================
Maybe the scanner has an internal problem
or possibly you simply need to clean up your
system. Try the following link:

HP Scanjet - Resolving Slow or Halting Scanning
http://tinyurl.com/6hfum

Also...try the following link for support options:

HP Scanjet 3300c Scanner
http://tinyurl.com/4txyo

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg
 
Thanks for the links to the articles. I did whatever was possible by me
for my machine vn reference to these articles but got no success. I am
now approaching HP in the area I am living and possibly they may help. I
shall let the forum know if there is some success with their help.
However in the mean while if you have any other ideas I shall try that too.
igno
 
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