Says archiving, but doesn't work

  • Thread starter Thread starter Dee
  • Start date Start date
D

Dee

We've been running into problems at work with archiving
in Outlook. When we run an archive (only on some
computers) it says "archiving..." in the bottom right
corner (and even goes through most of the folders set to
archive), but when I check the archive folder nothing is
there (although sometimes a few emails go in there the
first round of archiving, but nothing after that).

Info that may help:
-Office 2000 with all service packs and updates
-Windows 98 SE
-Random models of computers
-We migrated to an Exchange server for e-mail so have set
archiving within Outlook itself (not on the server)
-The mailboxes are not near the limit (100MB limit, 76MB
warning, but most mailboxes are well under 50MB)
-Checked "Allow upgrade to large tables" within the
archive folder's settings

If anyone has any fixes, they would be greatly
appreciated. We are eventually going to get to XP (we
have over 500 comps), but a lot of people here send large
attachments, so manually archiving has been a pain.
Thanks!!! =)
 
Check the Modified date on the items that aren't being archived as you think
they should. That's the date Outlook uses to determine whether or not an
item is ready to be AutoArchived, and a simple action such as moving the
item to another folder can change the Modified date. More information and a
list of actions that change the Modified date can be found here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;295657

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Thanks for the info (I wasn't aware of the modified date
changing when moving from PST to MS Ex.), but when I
tried a manual archive from today's date, it still didn't
move anything. Still trying things... =)
 
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