SAVRTPEL.SYS device driver could not be loaded...what to do?

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Guest

I recently updated norton antivirus definitions and I think they sent me a couple other files too. The system loocked up
when it was supposed to restart. When I turned it off and restarted I got the message:
"C:\WINNT\system32\drivers\SAVRTPEL.SYS device driver could not be loaded error
status was 0xc000012f" I found mention of this staus code relating to some other driver named mxlw2k
with the instructions to start using the w2000 CD, and run a repair to disable that mxlw2k.sys file.
However, is that what I should do for this case? I have no clue what SAVRTPEL.SYS is for
 
seville said:
I recently updated norton antivirus definitions and I think they sent
me a couple other files too. The system loocked up when it was
supposed to restart. When I turned it off and restarted I got the
message: "C:\WINNT\system32\drivers\SAVRTPEL.SYS device driver could
not be loaded error
status was 0xc000012f" I found mention of this staus code relating to
some other driver named mxlw2k
with the instructions to start using the w2000 CD, and run a repair
to disable that mxlw2k.sys file.
However, is that what I should do for this case? I have no clue what
SAVRTPEL.SYS is for
Click to expand...

it appears to be part of Norton Systemworks

http://service1.symantec.com/SUPPOR...sf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=


attached link is the same location as the hyperlink above
 
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