save jpeg wont work but ny cache is empty, please help

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have read all the suggestions here but when I try and save a jpeg file by
right click it will only let me save as a bmp file. I have deleted my temp
files and offline content, my cookies and run disk clean up but still have
the problem. Please help as I am likely to spend all day trying to sort this
out & I have tons of other work to do.
 
If previous efforts have not worked, you may have a corrupted "index.dat"
file
in the "Temporary Internet Files" folder. Here is my fix.

First I assume you are using Windows XP. (if Win 98 or other, the procedure
is similar - let me know if req'd)

If you have enabled to "make your folders private", you need to shut this
off.
*Rightclick Start button | click Explore
*Rightclick your Username in "Documents and Settings" folder | Go to
"Sharing...."
*UNCHECK - "Make this folder private"
*Be sure there is another User Account set up on the machine as
Administrator.

Now:
*Log off your User account and Log on to the system with a different User
Account that has administrative privileges. (or use hidden Administrator
from Safe Mode)
*Rightclick Start button | Explore
*Expand your own User account to: \Documents and
Settings\your_user_name\Local Settings
*Delete the "Temporary Internet Files" folder. If Windows complains that
it's a system folder - go ahead and delete - Windows will build a brand new
folder when you log back in.

Assuming this works, you may want to check out a little program called
CacheSentry http://www.enigmaticsoftware.com/
This will keep the index.dat file from corruption, among other things.
 
Back
Top