The computers are not at my house. Everything I run is securly behind a firewall.
The computers people are bringing in are infected.
We remove the worm with the symantec tool. Patch the system. Remove all restore files. Scan for additional virii.
Then the computer is restarted. We then do a complete scan with norton and it comes up clean.
The customer takes there computer home and a day or two later they come back in and in the norton history it shows Sasser. Usually the second time it is uaually in the *_up.exe file.
While I agree a firewall is best, shouldn't these people be protected from being reinfected by Sasser after being patched?