Runtime Error

  • Thread starter Thread starter Missy
  • Start date Start date
M

Missy

I like many others have recieved the Runtime Error. After going throug
god only knows how many different things to figure out the problem
have found out that if you have downloaded the SP2 and have adware o
spyware that is also loaded and running at the time you are loading th
SP2 this will cause the error. Now my problem is that i do not know ho
to remove the SP2 and reload it. I understand that i can not have th
adware loaded when doing this so if anyone knows the process please le
me know.
Thanks,
Miss
 
How to remove Windows XP Service Pack 2 from your computer (875350)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;875350

How To Reset Security Settings Back to the Defaults (313222)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;313222

Unexplained computer behavior may be caused by deceptive software (827315)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;827315

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe) (310747)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;310747

1. Start with the Recovery Console to remove SP2 (BATCH spuninst.txt)

2. Then remove it again using the Add remove Programs in Normal boot up mode.

3. Run "SFC /scannow" from a command prompt (Make sure your XP CD is in the drive)

4. Reset the security on all files using the above article. (Very Important)

5. Scan for any Spyware and Adware

6. Download the full 272 meg file or get the CD for XPsp2.

7. Boot into Safe Mode

8. Install the Service Pack 2

If all this fails then:

How to perform an in-place upgrade (reinstallation) of Windows XP (315341)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;315341

Best Regards,
Darren Curtis, MCSE
Microsoft Enterprise Support Engineer
Get Secure! - www.microsoft.com/security

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