Rules not behaving in Outlook 2003

  • Thread starter Thread starter Dan Rough
  • Start date Start date
D

Dan Rough

Hi there,

I recently upgraded from Outlook 2K (Office Premium) to Outlook 2003 (Office
Professional). In doing so all of the server rules that I had set up have
ceased giving me notifications of any new emails (I would expect at least
the envelope icon in the system tray) when they are applied.

Incidentally the Junk mail filtering is not working either?

Does anyone have any ideas what might be causing this?

Any help would be much appreciated - I am on the verge of returning to my
Office 2000 installation!!!!

Cheers, Dan.
 
Dan,

The little envalope in the system tray is a setting that
you tick if you go to Tool>Options. You should be able to
set that there.

The junk mail filter is the same it is a stting that you
have to activate in options if I am not mistaken.

I would strongly recommend not going back to 2000. I you
drive the latest Mercedes, why would you go back to a 1960
model. this is just two settings that needs to be enabled
for them to work.

Regards,
Marais van Zyl
 
Thanks for your response Marais,

I checked in the locations that you suggested and both of the options were
switched on. Perhaps I should expand on this a little, if a mail is
delivered direct to my inbox (i.e. it is not affected by a rule moving it to
a specific folder) then I receive both the desktop alert and the envelope
notification in the system tray. I am aware of the fact that the desktop
notification needs to switched on for each rule and in doing so it is
necessary to make the rule operate on the client side. My problem lies in
that my rules are all server side (i.e. they exist on the exchange server)
and that when they previously operated before delivering mail to my Outlook
2000 installation I would receive notification (by means of the envelope
icon) and that since my recent upgrade to 2003 all of these rules have
ceased notifying me of any new mails.

This is obviously starting (to put it mildly) to frustrate me somewhat any
help that you can offer going forward from here would be much appreciated.

Cheers, Dan.
 
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