G
Guest
I have a user for whom most of the time when she opens a new or existing
document, the ruler is not displayed. She has to go to the menu bar and View
it. Then, when she opens another document, she has to do it again. Also,
when she reopens the same document later, she has to do it again. There
doesn't seem to any rhyme or reason as to when it goes away according to the
user. She was making corrections in a document once and it disappeared in
the middle of working. From what little I've read on the ruler here and in
other places, it does have the tendency to disappear, but this seems strange.
Is there corruption in something? Would deleting the normal.dot be a
possible solution or troubleshooting idea?
Thanks for any advice. - Lori S
document, the ruler is not displayed. She has to go to the menu bar and View
it. Then, when she opens another document, she has to do it again. Also,
when she reopens the same document later, she has to do it again. There
doesn't seem to any rhyme or reason as to when it goes away according to the
user. She was making corrections in a document once and it disappeared in
the middle of working. From what little I've read on the ruler here and in
other places, it does have the tendency to disappear, but this seems strange.
Is there corruption in something? Would deleting the normal.dot be a
possible solution or troubleshooting idea?
Thanks for any advice. - Lori S