Rule for "this has been deleted without being read"

  • Thread starter Thread starter jules.farrell
  • Start date Start date
J

jules.farrell

Isit possible to set up a rule which permanently deletes the email and
sends a reply to the sender saying "this has not been read" regardless
of whether they put a read receipt on or not?

A member of staff has been receiving unwanted emails, and they have
requested that the sender (known to the person) is informed these are
not being read. (At this moment it is unfeasabile to change email
address for member of staff).

I've tried setting up Rules with Outlook templates but it only sends it
the once per Outlook session, not for each email.

I cannot do it with a server message as the address is in the Client
PC's PAB/Contacts - unless anyone knows how we can add it to the GAL
without anyone seeing it or having to creating a mailbox.
 
Sorry, should have added: Using Exchange 2003 server, Windows XP SP2
and Outlook 2002 SP3.
 
Since you are using Exchange, have the admin block all mail from the sender.
Exchange does it as a bounce and they will get an NDR unless the admin
disables notification on the filter.

The admin needs to open the ESM and browse to Global Settings, Message
Delivery properties and enter the sender's email address in the Sender
filtering tab. If they don't have a check in the accept messages without
notifying sender of filtering box, the sender will get an NDR.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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Thanks for the reply. It's what we did in the end, but the user
specifically wanted an email to tell the sender it was not read - but
we figured rules like this could cause mail loops anyways.
 
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