RPC termination causes shutdown: HELP!!!

  • Thread starter Thread starter Dhati
  • Start date Start date
D

Dhati

Almost always when I try to upload pictures to the
internet, this message pops up, and windows begins
shutting down....
What do I do? (Besides not upload pictures anymore!)

"The Remote Procedure Call (RPC) service terminated
unexpectedly. It has done this 1 time(s). The following
corrective action will be taken in 60000 milliseconds:
Reboot the machine."

Egad!
Dhati
 
Dhati;
You most likely have a worm W32.Blaster.Worm
DISCONNECT the subject computer from any network IMMEDIATELY.

If necessary to stop the reboot process:
Start/Run
Type "shutdown -a" ENTER

Install or enable a firewall IMMEDIATELY, before connecting to the
internet:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to follow ALL steps, closing ports or installing the
patch is NOT enough.
Download the patch and updates referenced below.
You may need to do this at an uninfected computer and burn to CD.

Follow this to remove the Blaster files:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

Then download and install the appropriate patch:
http://www.microsoft.com/technet/treeview/?url=/technet/security/bulletin/MS03-039.asp

In the future, to protect the safety and security of your computer:
Keep your firewall enabled/installed

Install ALL Critical Updates IMMEDIATELY.
Start/All Programs/Windows Update

Install an antivirus application
Update it weekly
Run it at least weekly

Also see:
http://www.microsoft.com/security/protect/default.asp
http://www.microsoft.com/security/home/
http://support.microsoft.com/?kbid=826955
http://www.microsoft.com/security/incident/blast.asp
 
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