Roady- you're helping!

  • Thread starter Thread starter dw
  • Start date Start date
D

dw

Roady, your advice to another post with a problem opening
Outlook helped me to a point. I can open my Outlook 2000
on a Windows 98SE machine now in safe mode, but it still
won't open (in a reasonable length of time) in normal
mode, even after running the detect and repair option. Any
other thoughts on what I can try. Thanks!
 
Since I can't see what the other question/response was, have you tried this:
Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, dw asked:

| Roady, your advice to another post with a problem opening
| Outlook helped me to a point. I can open my Outlook 2000
| on a Windows 98SE machine now in safe mode, but it still
| won't open (in a reasonable length of time) in normal
| mode, even after running the detect and repair option. Any
| other thoughts on what I can try. Thanks!
 
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