Right Click on a Infected Mail open the virus

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Guest

Today i tried right click on a mail with virus (spam), i just wanted, mark
thath mail like "Correo No Desado", but When I right Click on the mail, it
open the Virus (I Know, because my antivirus [Norton], say me putting it in
quarantine).
If this is a bug on outlook 2003, I hope you fix it.

Thanks.
John Calderon
Software Developer
Bogotá, Colombia
 
It's not a bug in Outlook but it's your Norton that takes pro active
measurements. When you click it, it's not Outlook or the virus taking action
but Norton that "reads ahead" and finds the virus.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003
 
What's probably happening is that the message is selected (highlighted) -
when this happens, Outlook writes it to the securetemp folder - and Norton
sees the virus on the disk write, so everything is working as designed. The
only other option is to enable email scanning and remove the virus before it
gets to the inbox but that causes more problems than it's worth.

If you just right click so the message is selected by dotted lines but not
highlighted, it should not return the same error.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Roady said:
It's not a bug in Outlook but it's your Norton that takes pro active
measurements. When you click it, it's not Outlook or the virus taking
action but Norton that "reads ahead" and finds the virus.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
John Calderon said:
Today i tried right click on a mail with virus (spam), i just wanted,
mark
thath mail like "Correo No Desado", but When I right Click on the mail,
it
open the Virus (I Know, because my antivirus [Norton], say me putting it
in
quarantine).
If this is a bug on outlook 2003, I hope you fix it.

Thanks.
John Calderon
Software Developer
Bogotá, Colombia
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