Reward & Offer a discount on OUTLOOK LIVE to existing loyal Hot...

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Guest

I am already paying $30 per annum for Hotmail Plus. I hear that it's now
being offered for $20, and I am being asked to pay $55 per annum for OUTLOOK
LIVE.

I feel a bit cheated by Microsoft, and it's not "good value".

What about offering a discount to Hotmail Plus customers? (I have been a
loyal Microsoft customer for years, and I don't feel I am getting rewarded
for that)

Also, to offer an additional 3% discount to "genuine MS" customers is
pathetic. Is that how much value Microsoft places on it's customers' use of
original product?
 
Dodo said:
I am already paying $30 per annum for Hotmail Plus. I hear that it's
now being offered for $20, and I am being asked to pay $55 per annum
for OUTLOOK LIVE.
Click to expand...

You can continue to use your current version of Outlook with Hotmail Plus.
 
It's been requested... but I don't know if they are listening. :) AFAIk,
they won't refund unused plus service if you get mool either.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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Dear Brian, I know that I can keep using Hotmail Plus, but that was not my
question or frustration. My point is regarding the billing aspect. I have
already sunk $30 into annual fee of Hotmail Plus, now, if I would go into
Outlook Live they would ask me for $55 extra, but they throw in the Hotmail
Plus, whic I already have. So logically, they should offer me a discount to
account for the fact that I had alread bought Hotmail Plus. But they don't.
 
Dear Brian, I know that I can keep using Hotmail Plus, but that was not my
question or frustration. My point is regarding the billing aspect. I have
already sunk $30 into annual fee of Hotmail Plus, now, if I would go into
Outlook Live they would ask me for $55 extra, but they throw in the Hotmail
Plus, whic I already have. So logically, they should offer me a discount to
account for the fact that I had alread bought Hotmail Plus. But they don't.
 
Dodo said:
Dear Brian, I know that I can keep using Hotmail Plus, but that was
not my question or frustration.
Click to expand...

I never said "you can keep using Hotmail Plus". I said "you can continue
using your current Outlook". You don't need Outlook Live unless you want
it.
 
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