RETARDED HERE....HELP....PLEASE

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Guest

I'm hoping this is an easy fix. I'm always keeping computer clean, running
antiviral, spyware removal, etc. Now, all of a sudden and continuously,
outlook express 6.0 is acting up. Everytime I open it, the message "some
error occurred while processing requested task" and "check for new messages -
FAILED" appears. Also, "service currently unavailable" message. My messages
do get downloaded but there's something definitely wrong. As well, I'm
noticing that IE goes to "temporarily not working...check your ie
connections....service may be temporarily unavailable"......Eventually, with
this too I'm able to get the link I'm shooting for. I get nuts when things
go wrong and I have a feeling something is going wrong and can get a lot
worse. Anybody out there that can advise me?
 
Those messages sound familiar. I have a couple of suggestions for you.

1. Be very careful with all the utility programs you're using... the
cleanup and anti-spyware programs in particular. You can break working
programs if not careful. BEFORE you run those programs and accept all
the changes to your system they propose, go into System Recovery and
create a recovery point... then you can undo the changes (particularly
the Registry) if things run amuck.

For example, I would recommend NOT removing (cleaning out) empty
Registry keys, unless you know for a fact that they are from some old
program that was uninstalled long ago.

In the DOS days, utility programs came out to do such nifty things as
disk defragmentation and file undelete--but as time went on, people were
sometimes doing more damage than good with these all these new low-level
utility programs.

I believe we've been at that point for awhile now with Windows, only
Windows is much more fragile than DOS because of the proprietary binary
files (Hives) that make up the Registry (tree). I wish Windows was
configured with simple text files like UNIX, but alas, there's nothing
proprietary about that, so I guess MS had to make their configuration
files mysterious to protect their "intellectual property."

2. Do a Repair of Internet Explorer 6 (Outlook Express 6 is a part of IE
6). That should replace the missing/corrupted files and repair the
bad/missing Registry entries.

3. Finally, I suggest you dump Outlook Express and replace it with
Mozilla Thunderbird (it can import your email and addressbook).

John
 
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