Restoring the Deleted Items folder (as the original system folder)

[Guest]

One of my users (Outlook 2007, Win XP, IMAP) deleted their Deleted Items
folder and I need to know how to re-create this folder and have it function
as the original system-level folder it once was. The user created their own
folder called "Deleted Items" but, of course, it is just like any other
user-created folder (items that are deleted do not automatically go in here
and there is no right-click option for "Empty Deleted Items", etc, etc).
We don't need to restore the original folder with the previous deleted
emails or anything -- we just need a newly created "Deleted Items" folder
with it's original functionality.
Thanks for any help!!

 

[Pat Willener]

Start Outlook with the /resetfolders switch; that should restore missing
folders. See http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

 

[Guest]

Hi Pat, thanks much for the suggestion. It was a great idea but didn't seem
to correct the problem. I removed the user-created "Deleted Items" folder
then ran the command line you suggested but the folder did not appear. I
confirmed that I was running the switches correctly by trying other switches
(which worked fine).
Any other suggestions for getting this folder back? Thanks again in
advance...!

 

[Pat Willener]

Is this at the 'default delivery location', as the article below
describes it? If not (e.g. if it's a PST file that is not the 'default
delivery location', can you temporarily make it so, then start OL again
with the /resetfolders switch?

If that doesn't work, then I have no more ideas.