Restoration trouble

  • Thread starter Thread starter Diane
  • Start date Start date
D

Diane

I continue to get a RUNDLL Error message (Error loading
C:\PROGRA~1\COMMON~2\ADDRES~1\CNBABE.DLL
tHE SPECIFIED MODULE COULD NOT BE FOUND.)

I may have inadvertently deleted something.

The system won't let me restore!

Any thoughts/help please.
..
 
Diane said:
I continue to get a RUNDLL Error message (Error loading
C:\PROGRA~1\COMMON~2\ADDRES~1\CNBABE.DLL
tHE SPECIFIED MODULE COULD NOT BE FOUND.)
I may have inadvertently deleted something.
Click to expand...

Not inadvertently. This piece of software is spyware. Check your
startup settings to find out what is causing the error message and
delete the item. Applications that start with Windows can be found
here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353).
 
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