Restart cycling

[Guest]

A friend called. He has Windows Professional XP on his computer. Computer
is running a Pent 4 2.88GHz processor, 512Mb RAM, probably around 8 month
old. He leaves the computer running 24/7 and the other day someone,
something, he does not know what killed the power to the computer. When he
got the power back up and started the computer it appeared to be starting
just fine. It booted into the Windows boot screen and after about 10 second
flashed a blue screen with some white lettering on it and then started to
boot all over. If you leave it that way it will just keep on rebooting in
this cycle until you turn it off. We have tried to pause the screen when it
flashes blue, but have not been successful.

We have tried "fixboot" and that did not work. He never did a recovery disk
for the system, so we don't have that.

Any Ideas.

Briandp

 

[Guest]

Welcome to the BSOD club. He should get 'recover from last good
configuration" or "system recovery" options on boot, tell him to hit F8
repeatidly at startup.

Windows XP Shut Down and Automatic Reboot Problems
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

Using Windows XP Device Driver Rollback Beats BSOD
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_july09.mspx

for the future:
If and when he gets his computer going again right click my computer >
properties >advanced > startup and recovery > system failure - clear "auto
restart"
this will prevent repeated restarting in the future.

good luck