P
Patricia Henwood
Can someone please help with the above problem? I am using a Sony VAIO with
XP Pro O/S. Have had no problems with my CD-RW drive since purchasing the
computer in October 01, but suddenly I am getting the above error message
when I insert a blank CD into my CD-RW drive. No problem with playing audio
CDs or reading data CDs, just cannot burn CDs.
I checked the Microsoft site and read the KB article 315350 but I do not
have Roxio Easy CD Creator installed on my system so I don't believe this is
the cause.
I would be grateful for any suggestions and to what I should try. I should
mention that I am a computer user, not a technical expert
Tricia
PS I also tried the solution suggested by Kelly to a post by another user on
12 June for same problem, ie. to download and instal a file 'xp_cd_dvd_fix'
but this didn't work for me.
I might mention that when I look at my F drive in Windows Explorer its label
is DVD/CD-RW Drive (F
. However, as soon as I insert a blank CD into the
drive it changes to CD Drive (F
.
Lastly, I have Norton Systemworks installed on my system but even when I
disable it competely and restart without NAV the error message still
persists.
Sorry for being so long winded!
XP Pro O/S. Have had no problems with my CD-RW drive since purchasing the
computer in October 01, but suddenly I am getting the above error message
when I insert a blank CD into my CD-RW drive. No problem with playing audio
CDs or reading data CDs, just cannot burn CDs.
I checked the Microsoft site and read the KB article 315350 but I do not
have Roxio Easy CD Creator installed on my system so I don't believe this is
the cause.
I would be grateful for any suggestions and to what I should try. I should
mention that I am a computer user, not a technical expert

Tricia
PS I also tried the solution suggested by Kelly to a post by another user on
12 June for same problem, ie. to download and instal a file 'xp_cd_dvd_fix'
but this didn't work for me.
I might mention that when I look at my F drive in Windows Explorer its label
is DVD/CD-RW Drive (F

drive it changes to CD Drive (F

Lastly, I have Norton Systemworks installed on my system but even when I
disable it competely and restart without NAV the error message still
persists.
Sorry for being so long winded!