Repost: CC missing file

  • Thread starter Thread starter ms
  • Start date Start date
M

ms

No answer before, I tried the CC forum, even though it recognizes my
account, it will not let me post a message. So hopefully some advice here.

A while ago, a small file appeared, about 500 bytes, no extension, no
name, of the form " __ ", it appeared one day in a folder, couldn't be
deleted normally, no normal properties. Never got around to going to DOS
, etc. to delete it.

Later, my partitions and folders were renamed, that folder was gone.
Now, when CCleaner cleans, I get a message that it looks for this file
and of course, can't find it as it no longer exists on the hard drive.

When a new version of CCleaner comes out, I uninstall the old one, use
RegSeeker to search for any entries, then install the new version.
So RegSeeker erases old entries. In a new install, that file does not exist.

Still, I get this message. How to remove it?

Mike Sa
 
G'day Mike.

Have you tried safe mode ?

What operating System?
Click to expand...
Hello John

W98SE

re: Safe Mode, the odd file is not there anymore, it's CCleaner trying
to find it that's the problem- how would Safe Mode apply to that?

Mike Sa
 
Did'nt get my head around the problem properly Mike, sounds like CC has
tucked a reference to the file ( probably a log file ) away somewhere (
not in it's own program, because you have uninstalled & put a new
version on )

Is CC finding the file in Cleaner mode or Issues mode?

If Cleaner mode, try unticking all the boxes ( make a note of what you
have ticked ) & tick only 1 of what you had ticked before, now click
Analyze.
If nothing found, add another tick ( that makes 2 ticks ) & click
Analyze.
Work your way through, until you find which box reveals the file.
Now you have a clue where to look.

If Issues mode, repeat above.
 
Did'nt get my head around the problem properly Mike, sounds like CC has
tucked a reference to the file ( probably a log file ) away somewhere (
not in it's own program, because you have uninstalled & put a new
version on )

Is CC finding the file in Cleaner mode or Issues mode?

If Cleaner mode, try unticking all the boxes ( make a note of what you
have ticked ) & tick only 1 of what you had ticked before, now click
Analyze.
If nothing found, add another tick ( that makes 2 ticks ) & click
Analyze.
Work your way through, until you find which box reveals the file.
Now you have a clue where to look.

If Issues mode, repeat above.
Click to expand...
Thanks, John, good way to go.

Turns out it's looking in the Recycle Bin for that file, wants to delete
it, of course can't find it. Have "show all files" clicked in Explorer,
so Recycle Bin does not show this oddball file.

The history is that file was in a partition, the partition was renamed,
the file was gone. Ever since then, CCleaner tries to find it, even when
uninstalled and a new version installed.

???

Mike Sa
 
Just for starters Mike, try 1 or all of these.

Open a command prompt from Windows.
Start > Run, type in cmd, press Enter, copy & paste this line > rd /s
c:\recycler
Press Enter.

Or,

Start > All Programs > Accesssories > Command Prompt.
Copy & paste this line > rd /s c:\recycler
Press Enter.

Or,

Open a DOS prompt window.
Copy & paste this line > rd /s c:\recycler
Press Enter.
 
Just for starters Mike, try 1 or all of these.

Open a command prompt from Windows.
Start > Run, type in cmd, press Enter, copy & paste this line > rd /s
c:\recycler
Press Enter.
"can't find cmd"
Or,

Start > All Programs > Accesssories > Command Prompt.
Copy & paste this line > rd /s c:\recycler
Press Enter.
(invalid switch s)
Or,

Open a DOS prompt window.
Copy & paste this line > rd /s c:\recycler
Press Enter.
Click to expand...
this would be same as above

Thanks, John.

No luck, see above.

Mike Sa
 
Do you have more than 1 drive or partition?

Have a good read of this link Mike.
http://support.microsoft.com/default.aspx?scid=KB;en-us;q136517

Possibly it is one of these.

Damaged or Deleted INFO File
If the INFO file is damaged or deleted, no files appear in the Recycle
Bin. However, the renamed files still exist in the Recycled folder.
Even though the files in the Recycled folder have been renamed, they
are not changed in any other way. For example, a text file is still
viewable as a text file. To restore such a file, you can manually
search for the file in the folder and rename it.

If the INFO file is deleted, it is re-created when you restart Windows.
If the Recycle Bin becomes damaged and stops functioning, deleting the
hidden INFO file in the Recycle folder and restarting Windows may
enable you to again access files in the Recycle Bin. The INFO file is a
hidden file. To delete the INFO file follow these steps:

1. Open a command prompt window
2. Type cd recycled
3. Type attrib -h inf*
4. Type del info
Back to the top Back to the top
Damaged Files in Recycled Folder
No files may appear in the Recycle Bin if the files in the Recycled
folder are damaged. If this is the case, create a copy of the Recycled\
Desktop.ini file in another folder, and then delete the entire contents
of the Recycled folder. Then, restore the Desktop.ini file to the
Recycled folder. Note that doing this deletes all files in the Recycle
Bin.

If the Desktop.ini file is not present or is also damaged, it can be
recreated by adding the following information to a blank Desktop.ini
file:

[.ShellClassInfo]
CLSID={645FF040-5081-101B-9F08-00AA002F954E}

=============================================

Another way to try.

This is the first step and it requires that you START at the DOS
Prompt. The Recycle Bin will not be cleaned if this is tried from the
Windows Exit To DOS Prompt. U must do a Clean Boot to the DOS Prompt.

To start with the DOS Prompt, start with the System Off. Then, while
starting the system, you
will need to either boot from a floppy or bring up the DOS 'Windows
Start Menu'. This is called
doing a clean boot. To bring up the DOS 'Windows Start Menu', hit
the F8 key when the prompt
'Starting Windows 9x' appears {or just a bit sooner is OK} just
prior to the Windows Start-Up
Screen. This menu contains several choices with either choice # 6 or #
7 {depends on system
configurations} being 'Command Prompt Only'. Choose that one. You
should end up at the DOS
Prompt.

{ C:\> }

or, if booting from a floppy, the "A" prompt

{ A:\> }

Type in the following:

C:\WINDOWS\COMMAND\Deltree C:\RECYCLED

Note the space between Deltree and the C:\.

Hit your Enter or Return key.

You will be prompted with a warning that all content will be lost if
you delete this folder.
Are you sure you want to do this? Say Yes. Repeat for each drive.
IE: C:\WINDOWS\COMMAND\Deltree D:\RECYCLED ; C:\WINDOWS\COMMAND\Deltree
E:\RECYCLED ; and so
on.... The Recycled folder will automatically be recreated when you
reboot to windows.

NOTE: The Recycle Bin that is corrupted may take a while to delete. B
patient and let it
complete. I would call 20 minutes a patient amount of time. This
occurrence will further confirm that corruption did in fact occur.
 
Do you have more than 1 drive or partition?

Have a good read of this link Mike.
http://support.microsoft.com/default.aspx?scid=KB;en-us;q136517

Possibly it is one of these.

Damaged or Deleted INFO File
If the INFO file is damaged or deleted, no files appear in the Recycle
Bin. However, the renamed files still exist in the Recycled folder.
Even though the files in the Recycled folder have been renamed, they
are not changed in any other way. For example, a text file is still
viewable as a text file. To restore such a file, you can manually
search for the file in the folder and rename it.

If the INFO file is deleted, it is re-created when you restart Windows.
If the Recycle Bin becomes damaged and stops functioning, deleting the
hidden INFO file in the Recycle folder and restarting Windows may
enable you to again access files in the Recycle Bin. The INFO file is a
hidden file. To delete the INFO file follow these steps:

1. Open a command prompt window
2. Type cd recycled
3. Type attrib -h inf*
4. Type del info
Back to the top Back to the top
Damaged Files in Recycled Folder
No files may appear in the Recycle Bin if the files in the Recycled
folder are damaged. If this is the case, create a copy of the Recycled\
Desktop.ini file in another folder, and then delete the entire contents
of the Recycled folder. Then, restore the Desktop.ini file to the
Recycled folder. Note that doing this deletes all files in the Recycle
Bin.

If the Desktop.ini file is not present or is also damaged, it can be
recreated by adding the following information to a blank Desktop.ini
file:

[.ShellClassInfo]
CLSID={645FF040-5081-101B-9F08-00AA002F954E}

=============================================

Another way to try.

This is the first step and it requires that you START at the DOS
Prompt. The Recycle Bin will not be cleaned if this is tried from the
Windows Exit To DOS Prompt. U must do a Clean Boot to the DOS Prompt.

To start with the DOS Prompt, start with the System Off. Then, while
starting the system, you
will need to either boot from a floppy or bring up the DOS 'Windows
Start Menu'. This is called
doing a clean boot. To bring up the DOS 'Windows Start Menu', hit
the F8 key when the prompt
'Starting Windows 9x' appears {or just a bit sooner is OK} just
prior to the Windows Start-Up
Screen. This menu contains several choices with either choice # 6 or #
7 {depends on system
configurations} being 'Command Prompt Only'. Choose that one. You
should end up at the DOS
Prompt.

{ C:\> }

or, if booting from a floppy, the "A" prompt

{ A:\> }

Type in the following:

C:\WINDOWS\COMMAND\Deltree C:\RECYCLED

Note the space between Deltree and the C:\.

Hit your Enter or Return key.

You will be prompted with a warning that all content will be lost if
you delete this folder.
Are you sure you want to do this? Say Yes. Repeat for each drive.
IE: C:\WINDOWS\COMMAND\Deltree D:\RECYCLED ; C:\WINDOWS\COMMAND\Deltree
E:\RECYCLED ; and so
on.... The Recycled folder will automatically be recreated when you
reboot to windows.

NOTE: The Recycle Bin that is corrupted may take a while to delete. B
patient and let it
complete. I would call 20 minutes a patient amount of time. This
occurrence will further confirm that corruption did in fact occur.
Click to expand...
Thanks, John, lots of good data. Will reply when I work through it. Am
currently fighting a dead CD drive that is sort of priority. When you
can't save data, that's when you crash.

Mike Sa
 
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