Hello,
Thank you for posting here.
Based on the information, please first check if there is the registry key
"RFNoTrack". To do so, click Start, Run and type "Regedit". In the Registry
Editor windows, click Edit-> Find to find the key. If it exists, make sure
the value is set to "0".
If it is not the case, please use the following steps to narrow down the
issue:
1. New Outlook profile
=============
Please create a new profile to isolate the issue.
For the steps on how to create a new profile, refer to the following
Microsoft Knowledge Base (KB) article:
829918 How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/?id=829918
2. Outlook Safe Mode
=================
a. Click Start, and then point to Programs.
b. Press CTRL while you click the shortcut for Outlook that you want to
start.
c. Hold down CTRL until you receive a message similar to the following:
"Outlook has detected that you are holding down the CTRL key. Do you want
to start Outlook in safe mode?" Click Yes.
3. New Windows Profile
====================
Create a new account, and log on as the new one. Then test to see if the
issue disappears in new windows account.
Hope this helps. Have a nice day!
Thanks & Regards
Alan Sun
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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|Sometime when I reply or forward a message, I do not get the icons
with the
|arrow indicating that I replied or forward a message. Has anyone
seen this?
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