Removing Messenger Update

  • Thread starter Thread starter Baffled Again
  • Start date Start date
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Baffled Again

All I want to do is get rid of that "Messenger Update"
window that pops up on my computer. So, I go to MS "help"
pages and sure enough they want me to go back to my
computer manufacturer. I guess this circular referral
routine happens all the time.

I don't have Windows Messenger and don't think I want it.
I do know I don't want that annoying dialogue box to keep
popping up. How do I kill it?

Thanks

Another Luddite
 
Greetings,

Assuming we're referring to "A new Windows Messenger version is available" message, firstly,
remove your saved Passport login in Windows XP, so it can't automatically sign you in to the
service (you can readd this back in the future if you like), click the Start Button, then
click the Control Panel. Then, click User Accounts in the Control Panel. Select your account
name, and then on the left side of the screen, under Related Tasks, click 'Manage my Network
Passwords'. In the window that opens, click the Passport.Net\* (Passport) entry and click
'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then open up Windows Messenger (click Start, then All Programs, then Windows Messenger if you
can't find it), choose the Tools menu, then Options, then Preferences tab, uncheck 'Run this
Program when Windows starts' and click OK. Then right-click on its icon in the notification
area/system tray (by the clock) and click Exit. It shouldn't bother you again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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