removing isp

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have changed ISP. I was with bt. I can`t remove this programme because it
is saying that there are other applications going on. When I want to send
emails through word or my documents it is my bt address that comes up and not
the new one, is there a way to get rid of this.
 
jp said:
I have changed ISP. I was with bt. I can`t remove this programme
Click to expand...


What program?

because it is saying that there are other applications going on.
Click to expand...


Please provide the exact verbatim text of the error message?

When I want to send emails through word or my documents it is my bt
address that comes up and not the new one, is there a way to get rid
of this.
Click to expand...


When you change ISPs, you normally need to change only the E-mail account
listed within your E-mail program, not the E-mail program itself.
 
OK, I have a new email address with the new isp but the bt will not go away.
How else do I change that.
 
jp said:
I have changed ISP. I was with bt. I can`t remove this programme because it
is saying that there are other applications going on. When I want to send
emails through word or my documents it is my bt address that comes up and not
the new one, is there a way to get rid of this.
Click to expand...

You need to uninstall the software you installed when you got your hardware
and software from BT.
To do that click Start >> Control panel >> Add/Remove Programs and locate
the software for BT and uninstall.
You need to clean up the Left over trace for these software by searching for
bt on your local search engine.
Did you installed the Messenger and Softphone and etc... programs?.
HTH.
let us know.
nass
 
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