removing an obsolete command

[Guest]

I removed old HP software for a printer from my system. However once windows
begins to display my desktop and begin running applications I get the
message: "Windows cannot find HPLJSW.EXE. Make sure..... then click send" and
a Desktop box message stating: "Desktop could not load or run HPLSW.EXE....
remove reference to it in the registry". My problem is I deleted this
particular file HPLJSW.EXE but I do not seem to know how to eliminated the
request for it in the system configuration utility.

 

[Rick \Nutcase\ Rogers]

Hi,

Click start/run, type regedit and click ok. Expand the plus (+) signs to
reach these keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Click on the key, then look in the right pane for the string that loads that
file. Click on that string, then delete it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

I went to both locations. Could not locate the string. Only one for MS
messenger was there.

 

[GTS]

Use Startup Control Panel from http://www.mlin.net/StartupCPL.shtml

 

[Plato]

I removed old HP software for a printer from my system. However once windows
begins to display my desktop and begin running applications I get the
message: "Windows cannot find HPLJSW.EXE. Make sure..... then click send" and
a Desktop box message stating: "Desktop could not load or run HPLSW.EXE....
remove reference to it in the registry". My problem is I deleted this
particular file HPLJSW.EXE but I do not seem to know how to eliminated the
request for it in the system configuration utility.

Run regedit and remove the calls to the file in the registry. Also
search win.ini and system.ini for the same.

 

[Kelly]

Hi,

In addition....check under Start/Control Panel/Printers and remove it. Also
go to Start/Run/Regedit and type in: HPLJSW.EXE

Remove every reference. Other checkpoints are listed below (ignore the
title). Good luck and keep us posted if you are needing any more help:

Troubleshooting, Removing and/or Cleaning Add or Remove Programs
http://www.kellys-korner-xp.com/xp_a.htm#addremove

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Rick \Nutcase\ Rogers]

Hi,

Click start/run, type msinfo32 and click ok. Expand the software
environment, then click on the startup programs. Click edit/select
all/edit/copy. Then open a response to this post. Click in the message text
area, then hit ctrl+v to paste the contents for examination.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Hi Rick, GTS and Plato & Kelly
Below is the msinfo32:

Adobe Reader Speed
Launch d:\progra~1\adobe\acroba~1.0\reader\reader~1.exe All Users Common
Startup
FaxPrint "d:\program files\fax programs\printfax.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Load[0] hpljsw.exe FRONTDESK\Our Dental
Office *HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\Windows
Load[0] hpljsw.exe All Users win.ini
MSMSGS "d:\program files\messenger\msmsgs.exe" /background FRONTDESK\Our
Dental
Office HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Pervasive.SQL Workstation Engine c:\pvsw\bin\w3dbsmgr.exe -srde All
Users Common Startup
Symantec NetDriver Monitor d:\progra~1\symnet~1\sndmon.exe /consumer All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ccApp "d:\program files\common files\symantec shared\ccapp.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
desktop desktop.ini NT AUTHORITY\SYSTEM Startup
desktop desktop.ini FRONTDESK\Our Dental Office Startup
desktop desktop.ini .DEFAULT Startup
desktop desktop.ini All Users Common Startup

I see the" Load[0] hpljsw.exe" twice.....

Thanks

 

[Rick \Nutcase\ Rogers]

Hi,

So, obviously the problem is this:

Load[0] hpljsw.exe FRONTDESK\Our Dental Office
*HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\MICROSOFT\WINDOWS
NT\CURRENTVERSION\Windows
Load[0] hpljsw.exe All Users win.ini

Click start/run and type %windir%\win.ini and click ok to open it in
notepad. See if you find a line that references the hpljsw.exe file and
place a semicolon at the beginning of that line. Then close saving changes
and reboot to see if this corrects the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hi Rick, GTS and Plato & Kelly

<snip>

 

[Guest]

Hello,
I will let you know in 24h as I'm away from the system... but thanks in
advance. BTW GTS, unfortunately the startup program in Control panel did not
help.

Hi,

So, obviously the problem is this:

Load[0] hpljsw.exe FRONTDESK\Our Dental Office
*HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\MICROSOFT\WINDOWS
NT\CURRENTVERSION\Windows
Load[0] hpljsw.exe All Users win.ini

Click start/run and type %windir%\win.ini and click ok to open it in
notepad. See if you find a line that references the hpljsw.exe file and
place a semicolon at the beginning of that line. Then close saving changes
and reboot to see if this corrects the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hi Rick, GTS and Plato & Kelly

<snip>

 

[GTS]

I think Rick has it covered, but if you still have a problem you might be
interested in autoruns from
http://www.sysinternals.com/Utilities/Autoruns.html
There no program more thorough for finding startup items and the list it
builds is can be searched by file name.
--

Hello,
I will let you know in 24h as I'm away from the system... but thanks in
advance. BTW GTS, unfortunately the startup program in Control panel did
not
help.

Hi,

So, obviously the problem is this:

Load[0] hpljsw.exe FRONTDESK\Our Dental Office
*HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\MICROSOFT\WINDOWS
NT\CURRENTVERSION\Windows
Load[0] hpljsw.exe All Users win.ini

Click start/run and type %windir%\win.ini and click ok to open it in
notepad. See if you find a line that references the hpljsw.exe file and
place a semicolon at the beginning of that line. Then close saving
changes
and reboot to see if this corrects the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hi Rick, GTS and Plato & Kelly

<snip>

 

[Guest]

Hello again

Did not work.. below is a copy of the win.ini file w/ ";" placed at the
bottom last entry lines (where I hoped the problem was), nothing else stands
out for me:

; for 16-bit app support
[fonts]
[extensions]
[mci extensions]
[files]
[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1
[MCI Extensions.BAK]
aif=MPEGVideo
aifc=MPEGVideo
aiff=MPEGVideo
asf=MPEGVideo2
asx=MPEGVideo2
au=MPEGVideo
m1v=MPEGVideo
m3u=MPEGVideo2
mp2=MPEGVideo
mp2v=MPEGVideo
mp3=MPEGVideo2
mpa=MPEGVideo
mpe=MPEGVideo
mpeg=MPEGVideo
mpg=MPEGVideo
mpv2=MPEGVideo
snd=MPEGVideo
wax=MPEGVideo2
wm=MPEGVideo2
wma=MPEGVideo2
wmv=MPEGVideo2
wmx=MPEGVideo2
wvx=MPEGVideo2
wpl=MPEGVideo
;[HP LaserJet 5L (PCL),LPT1]
ttscreen=1
[SPOOLER]
priority=high
;QP.LPT1=hplj4qp.dll

to review' the errors read:

HPLJSW.EXE
Windows cannot find 'HPLJSW.EXE make sure you typed the name correctly, and
then try again. To search for a file, click the start button, and the click
Search.

followed by

Desktop
Could not load or run 'HPLJSW.EXE' specified in the registry. Make sure the
file exists on your computer or rmove the reference to it in the registry.

BTW I have the original HP5l 1.4 floppies from 1995 (I'm guessing for win
3.1) should I try to re-install then delete? Problem is winxp pro does not
allow me to use the add/remove program button as it does notreflect the
sofware to highlight.

Hi,

So, obviously the problem is this:

Load[0] hpljsw.exe FRONTDESK\Our Dental Office
*HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\MICROSOFT\WINDOWS
NT\CURRENTVERSION\Windows
Load[0] hpljsw.exe All Users win.ini

Click start/run and type %windir%\win.ini and click ok to open it in
notepad. See if you find a line that references the hpljsw.exe file and
place a semicolon at the beginning of that line. Then close saving changes
and reboot to see if this corrects the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hi Rick, GTS and Plato & Kelly

<snip>

 

[Rick \Nutcase\ Rogers]

Hi,

If the software's that old, it may be in autoexec.bat - try opening it in
notepad to check. More startup locations:
http://www.bleepingcomputer.com/forums/tutorial44.html

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hello again

Did not work.. below is a copy of the win.ini file w/ ";" placed at the
bottom last entry lines (where I hoped the problem was), nothing else
stands
out for me:

; for 16-bit app support
[fonts]
[extensions]
[mci extensions]
[files]
[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1
[MCI Extensions.BAK]
aif=MPEGVideo
aifc=MPEGVideo
aiff=MPEGVideo
asf=MPEGVideo2
asx=MPEGVideo2
au=MPEGVideo
m1v=MPEGVideo
m3u=MPEGVideo2
mp2=MPEGVideo
mp2v=MPEGVideo
mp3=MPEGVideo2
mpa=MPEGVideo
mpe=MPEGVideo
mpeg=MPEGVideo
mpg=MPEGVideo
mpv2=MPEGVideo
snd=MPEGVideo
wax=MPEGVideo2
wm=MPEGVideo2
wma=MPEGVideo2
wmv=MPEGVideo2
wmx=MPEGVideo2
wvx=MPEGVideo2
wpl=MPEGVideo
;[HP LaserJet 5L (PCL),LPT1]
ttscreen=1
[SPOOLER]
priority=high
;QP.LPT1=hplj4qp.dll

to review' the errors read:

HPLJSW.EXE
Windows cannot find 'HPLJSW.EXE make sure you typed the name correctly,
and
then try again. To search for a file, click the start button, and the
click
Search.

followed by

Desktop
Could not load or run 'HPLJSW.EXE' specified in the registry. Make sure
the
file exists on your computer or rmove the reference to it in the registry.

BTW I have the original HP5l 1.4 floppies from 1995 (I'm guessing for win
3.1) should I try to re-install then delete? Problem is winxp pro does not
allow me to use the add/remove program button as it does notreflect the
sofware to highlight.

Hi,

So, obviously the problem is this:

Load[0] hpljsw.exe FRONTDESK\Our Dental Office
*HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\MICROSOFT\WINDOWS
NT\CURRENTVERSION\Windows
Load[0] hpljsw.exe All Users win.ini

Click start/run and type %windir%\win.ini and click ok to open it in
notepad. See if you find a line that references the hpljsw.exe file and
place a semicolon at the beginning of that line. Then close saving
changes
and reboot to see if this corrects the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hi Rick, GTS and Plato & Kelly

<snip>

 

[Guest]

Hello Rick,
Have not found the problem location but realized its location must be
somewhere with the specific user log (our Dental Office), as the error
messages do not pop up when I log on to the computer as a different user
(Marcel S. Denard) even though both users are administrators. Sooo worse
comes to worse maybe the best way is to eliminate the user and recreate a new
one?! Please comment on your thoughts regarding this tactic and what to look
our for in the event I attempt this route.

Thanks for the help you have offered. If anything I gained a lot of insight
into the runnings of Windows XP.

Hi,

If the software's that old, it may be in autoexec.bat - try opening it in
notepad to check. More startup locations:
http://www.bleepingcomputer.com/forums/tutorial44.html

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hello again

Did not work.. below is a copy of the win.ini file w/ ";" placed at the
bottom last entry lines (where I hoped the problem was), nothing else
stands
out for me:

; for 16-bit app support
[fonts]
[extensions]
[mci extensions]
[files]
[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1
[MCI Extensions.BAK]
aif=MPEGVideo
aifc=MPEGVideo
aiff=MPEGVideo
asf=MPEGVideo2
asx=MPEGVideo2
au=MPEGVideo
m1v=MPEGVideo
m3u=MPEGVideo2
mp2=MPEGVideo
mp2v=MPEGVideo
mp3=MPEGVideo2
mpa=MPEGVideo
mpe=MPEGVideo
mpeg=MPEGVideo
mpg=MPEGVideo
mpv2=MPEGVideo
snd=MPEGVideo
wax=MPEGVideo2
wm=MPEGVideo2
wma=MPEGVideo2
wmv=MPEGVideo2
wmx=MPEGVideo2
wvx=MPEGVideo2
wpl=MPEGVideo
;[HP LaserJet 5L (PCL),LPT1]
ttscreen=1
[SPOOLER]
priority=high
;QP.LPT1=hplj4qp.dll

to review' the errors read:

HPLJSW.EXE
Windows cannot find 'HPLJSW.EXE make sure you typed the name correctly,
and
then try again. To search for a file, click the start button, and the
click
Search.

followed by

Desktop
Could not load or run 'HPLJSW.EXE' specified in the registry. Make sure
the
file exists on your computer or rmove the reference to it in the registry.

BTW I have the original HP5l 1.4 floppies from 1995 (I'm guessing for win
3.1) should I try to re-install then delete? Problem is winxp pro does not
allow me to use the add/remove program button as it does notreflect the
sofware to highlight.

Hi,

So, obviously the problem is this:

Load[0] hpljsw.exe FRONTDESK\Our Dental Office
*HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\MICROSOFT\WINDOWS
NT\CURRENTVERSION\Windows
Load[0] hpljsw.exe All Users win.ini

Click start/run and type %windir%\win.ini and click ok to open it in
notepad. See if you find a line that references the hpljsw.exe file and
place a semicolon at the beginning of that line. Then close saving
changes
and reboot to see if this corrects the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

message Hi Rick, GTS and Plato & Kelly

<snip>

 

[Rick \Nutcase\ Rogers]

Sounds like a logical solution to me. I would probably still poke around
some, but that's just me.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hello Rick,
Have not found the problem location but realized its location must be
somewhere with the specific user log (our Dental Office), as the error
messages do not pop up when I log on to the computer as a different user
(Marcel S. Denard) even though both users are administrators. Sooo worse
comes to worse maybe the best way is to eliminate the user and recreate a
new
one?! Please comment on your thoughts regarding this tactic and what to
look
our for in the event I attempt this route.

Thanks for the help you have offered. If anything I gained a lot of
insight
into the runnings of Windows XP.

Hi,

If the software's that old, it may be in autoexec.bat - try opening it in
notepad to check. More startup locations:
http://www.bleepingcomputer.com/forums/tutorial44.html

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hello again

Did not work.. below is a copy of the win.ini file w/ ";" placed at the
bottom last entry lines (where I hoped the problem was), nothing else
stands
out for me:

; for 16-bit app support
[fonts]
[extensions]
[mci extensions]
[files]
[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1
[MCI Extensions.BAK]
aif=MPEGVideo
aifc=MPEGVideo
aiff=MPEGVideo
asf=MPEGVideo2
asx=MPEGVideo2
au=MPEGVideo
m1v=MPEGVideo
m3u=MPEGVideo2
mp2=MPEGVideo
mp2v=MPEGVideo
mp3=MPEGVideo2
mpa=MPEGVideo
mpe=MPEGVideo
mpeg=MPEGVideo
mpg=MPEGVideo
mpv2=MPEGVideo
snd=MPEGVideo
wax=MPEGVideo2
wm=MPEGVideo2
wma=MPEGVideo2
wmv=MPEGVideo2
wmx=MPEGVideo2
wvx=MPEGVideo2
wpl=MPEGVideo
;[HP LaserJet 5L (PCL),LPT1]
ttscreen=1
[SPOOLER]
priority=high
;QP.LPT1=hplj4qp.dll

to review' the errors read:

HPLJSW.EXE
Windows cannot find 'HPLJSW.EXE make sure you typed the name correctly,
and
then try again. To search for a file, click the start button, and the
click
Search.

followed by

Desktop
Could not load or run 'HPLJSW.EXE' specified in the registry. Make sure
the
file exists on your computer or rmove the reference to it in the
registry.

BTW I have the original HP5l 1.4 floppies from 1995 (I'm guessing for
win
3.1) should I try to re-install then delete? Problem is winxp pro does
not
allow me to use the add/remove program button as it does notreflect the
sofware to highlight.


:

Hi,

So, obviously the problem is this:

Load[0] hpljsw.exe FRONTDESK\Our Dental Office
*HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\MICROSOFT\WINDOWS
NT\CURRENTVERSION\Windows
Load[0] hpljsw.exe All Users win.ini

Click start/run and type %windir%\win.ini and click ok to open it in
notepad. See if you find a line that references the hpljsw.exe file
and
place a semicolon at the beginning of that line. Then close saving
changes
and reboot to see if this corrects the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

message Hi Rick, GTS and Plato & Kelly

<snip>

 

[Guest]

Thanks for your insight.

Sounds like a logical solution to me. I would probably still poke around
some, but that's just me.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hello Rick,
Have not found the problem location but realized its location must be
somewhere with the specific user log (our Dental Office), as the error
messages do not pop up when I log on to the computer as a different user
(Marcel S. Denard) even though both users are administrators. Sooo worse
comes to worse maybe the best way is to eliminate the user and recreate a
new
one?! Please comment on your thoughts regarding this tactic and what to
look
our for in the event I attempt this route.

Thanks for the help you have offered. If anything I gained a lot of
insight
into the runnings of Windows XP.

Hi,

If the software's that old, it may be in autoexec.bat - try opening it in
notepad to check. More startup locations:
http://www.bleepingcomputer.com/forums/tutorial44.html

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

message Hello again

Did not work.. below is a copy of the win.ini file w/ ";" placed at the
bottom last entry lines (where I hoped the problem was), nothing else
stands
out for me:

; for 16-bit app support
[fonts]
[extensions]
[mci extensions]
[files]
[Mail]
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1
[MCI Extensions.BAK]
aif=MPEGVideo
aifc=MPEGVideo
aiff=MPEGVideo
asf=MPEGVideo2
asx=MPEGVideo2
au=MPEGVideo
m1v=MPEGVideo
m3u=MPEGVideo2
mp2=MPEGVideo
mp2v=MPEGVideo
mp3=MPEGVideo2
mpa=MPEGVideo
mpe=MPEGVideo
mpeg=MPEGVideo
mpg=MPEGVideo
mpv2=MPEGVideo
snd=MPEGVideo
wax=MPEGVideo2
wm=MPEGVideo2
wma=MPEGVideo2
wmv=MPEGVideo2
wmx=MPEGVideo2
wvx=MPEGVideo2
wpl=MPEGVideo
;[HP LaserJet 5L (PCL),LPT1]
ttscreen=1
[SPOOLER]
priority=high
;QP.LPT1=hplj4qp.dll

to review' the errors read:

HPLJSW.EXE
Windows cannot find 'HPLJSW.EXE make sure you typed the name correctly,
and
then try again. To search for a file, click the start button, and the
click
Search.

followed by

Desktop
Could not load or run 'HPLJSW.EXE' specified in the registry. Make sure
the
file exists on your computer or rmove the reference to it in the
registry.

BTW I have the original HP5l 1.4 floppies from 1995 (I'm guessing for
win
3.1) should I try to re-install then delete? Problem is winxp pro does
not
allow me to use the add/remove program button as it does notreflect the
sofware to highlight.


:

Hi,

So, obviously the problem is this:

Load[0] hpljsw.exe FRONTDESK\Our Dental Office
*HKU\S-1-5-21-1078081533-823518204-1801674531-1004\SOFTWARE\MICROSOFT\WINDOWS
NT\CURRENTVERSION\Windows
Load[0] hpljsw.exe All Users win.ini

Click start/run and type %windir%\win.ini and click ok to open it in
notepad. See if you find a line that references the hpljsw.exe file
and
place a semicolon at the beginning of that line. Then close saving
changes
and reboot to see if this corrects the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

message Hi Rick, GTS and Plato & Kelly

<snip>