look in tools, options, other addins - is the act addin listed? if so,
remove the check mark from it. if not, find and delete extend.dat - see http://www.outlook-tips.net/beginner/filepath.htm if you need help finding
it.
Check Tools > Options > Other > Advanced Options > Addin Manager and/or COM
Addins to see if ACT7 is listed.
/neo
PS - also consider locating a file named extend.dat and rename/delete it
while Outlook is closed.
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