Remove button for all users (Outlook 2003/Exchange 2003)

  • Thread starter Thread starter Craig
  • Start date Start date
C

Craig

We have a select # of users who continue to use the "Reply-All" button when
they should not.
So management would like to remove this button on all the computers in our
org. Is there an easy way for me to do this with a group policy, or some
other way without going to every machine?

Thanks
 
Craig said:
We have a select # of users who continue to use the "Reply-All"
button when they should not.
So management would like to remove this button on all the computers
in our org. Is there an easy way for me to do this with a group
policy, or some other way without going to every machine?

I love managers who think every behavioral problem should be addressed with
automation.
 
Since you guys let me down on this one, I figured I would post my own
correct answer:

As a result, some organizations want to ban the use of "Reply to All"

and force users to use only the Reply button to respond directly to the
original sender of a message.

Can you accomplish this task through Outlook? Yes, by using two Group Policy
settings: one for the toolbar and menu "Reply to All"

commands and one for the Ctrl+Shift+R shortcut key. I'll walk through the
procedure for Microsoft Office Outlook 2003; the steps for Outlook

2002 or Outlook 2000 are similar. I assume that you're already familiar with
the concept of using Group Policy Objects (GPOs) to control the settings
available to users and computers. If not, the Office 2003 Editions Resource
Kit (ORK) article "Managing Users' Configurations by Policy" (see the first
URL below) is a great place to start. It explains how to work with the
Administrative Template (.adm) files for Office, which tell Group Policy
Editor (GPE) which settings you can manage for a given application. If
you've deployed Office 2003 Service Pack 1 (SP1), a new set of .adm files is
available from http://list.windowsitpro.com/t?ctl=8C9A:2D4AD . Look under
"Office 2003 Policy Template Files and Deployment Planning Tools" for the
self-extracting file named Office-2003-SP1-ADMs-OPAs-and-Explain-

Text.exe. After you extract the .adm files, open the GPO you want to modify
and, in GPE, right-click User Configuration\Administrative Templates, then
choose Add/Remove Templates and add the newly extracted Outlk11.adm file.
This file contains the Outlook 2003 Group Policy settings. (If you're using
an earlier version of Outlook, you'll need to download and use the .adm file
appropriate for that version, along with the other ORK downloads for that
version.)

After you add the Administrative Template for Outlook, navigate (in

GPE) to User Configuration\Administrative Templates\Microsoft Office Outlook
2003\Disable items in user interface\Custom. Display the first policy
setting--"Disable command bar buttons and menu items". Select Enabled, then
click Show. In the Show Contents dialog box, click Add and type "355". That
number is the ID for the toolbar and menu "Reply to All" commands. The ID is
the same whether it appears on a toolbar in the Explorer window that shows a
folder's contents or in the Inspector window that displays an individual
item. Click OK to save that ID as part of the policy setting. Then click
"Next Policy" to move on to the second policy setting--"Disable shortcut
keys". Again, click Show, then Add. This time, type in "82,12", then click
OK twice to return to GPE.

These policy settings make several changes in the way Outlook behaves for
any user covered by this particular GPO. The "Reply to All"

command will still appear on toolbars and menus, including the right- click
context menu, but it will be grayed out, indicating that the option is
disabled. When a user hovers the mouse over the toolbar button, the tooltip
will say, "Reply to All:Disabled by your system administrator". When the
user selects or opens a message and presses the Ctrl+Shift+R key
combination, nothing will happen.
 
I see you read Sue Mosher's article in today's Outlook and Exchange
e-newsletter. Thanks for NOT crediting her... you do realize there are
penalties for this type of thing, correct?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Craig asked:

| Since you guys let me down on this one, I figured I would post my own
| correct answer:
|
| As a result, some organizations want to ban the use of "Reply to All"
|
| and force users to use only the Reply button to respond directly to
| the original sender of a message.
|
| Can you accomplish this task through Outlook? Yes, by using two Group
| Policy settings: one for the toolbar and menu "Reply to All"
|
| commands and one for the Ctrl+Shift+R shortcut key. I'll walk through
| the procedure for Microsoft Office Outlook 2003; the steps for Outlook
|
| 2002 or Outlook 2000 are similar. I assume that you're already
| familiar with the concept of using Group Policy Objects (GPOs) to
| control the settings available to users and computers. If not, the
| Office 2003 Editions Resource Kit (ORK) article "Managing Users'
| Configurations by Policy" (see the first URL below) is a great place
| to start. It explains how to work with the Administrative Template
| (.adm) files for Office, which tell Group Policy Editor (GPE) which
| settings you can manage for a given application. If you've deployed
| Office 2003 Service Pack 1 (SP1), a new set of .adm files is
| available from http://list.windowsitpro.com/t?ctl=8C9A:2D4AD . Look
| under "Office 2003 Policy Template Files and Deployment Planning
| Tools" for the self-extracting file named
| Office-2003-SP1-ADMs-OPAs-and-Explain-
|
| Text.exe. After you extract the .adm files, open the GPO you want to
| modify and, in GPE, right-click User Configuration\Administrative
| Templates, then choose Add/Remove Templates and add the newly
| extracted Outlk11.adm file. This file contains the Outlook 2003 Group
| Policy settings. (If you're using an earlier version of Outlook,
| you'll need to download and use the .adm file appropriate for that
| version, along with the other ORK downloads for that version.)
|
| After you add the Administrative Template for Outlook, navigate (in
|
| GPE) to User Configuration\Administrative Templates\Microsoft Office
| Outlook 2003\Disable items in user interface\Custom. Display the
| first policy setting--"Disable command bar buttons and menu items".
| Select Enabled, then click Show. In the Show Contents dialog box,
| click Add and type "355". That number is the ID for the toolbar and
| menu "Reply to All" commands. The ID is the same whether it appears
| on a toolbar in the Explorer window that shows a folder's contents or
| in the Inspector window that displays an individual item. Click OK to
| save that ID as part of the policy setting. Then click "Next Policy"
| to move on to the second policy setting--"Disable shortcut keys".
| Again, click Show, then Add. This time, type in "82,12", then click
| OK twice to return to GPE.
|
| These policy settings make several changes in the way Outlook behaves
| for any user covered by this particular GPO. The "Reply to All"
|
| command will still appear on toolbars and menus, including the right-
| click context menu, but it will be grayed out, indicating that the
| option is disabled. When a user hovers the mouse over the toolbar
| button, the tooltip will say, "Reply to All:Disabled by your system
| administrator". When the user selects or opens a message and presses
| the Ctrl+Shift+R key combination, nothing will happen.
|
|
|
| || We have a select # of users who continue to use the "Reply-All"
|| button when they should not.
|| So management would like to remove this button on all the computers
|| in our org. Is there an easy way for me to do this with a group
|| policy, or some other way without going to every machine?
||
|| Thanks
 
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