-----Original Message-----
Good morning all,
A friend has called looking for some help. The system is
running XP Pro - SP1 and the system is shutting down on
him after about 5 minutes of work. He's getting a "Remote
Procedure Call Service Was Terminated Unexpectedly" error,
then the system says NT Authority is shutting it down.
I have dug through the knowledge base, but I'm not coming
up with anything on it.
Any ideas?
.
There can be a few situation where this problem occurs.
The 3 are mentioned below:
From Kelly - MVP:
Close Windows Explorer, End Process in the Task Manager
for msblast.exe, run
the edit on line 257 then run the patch listed below it:
http://www.kellys-korner-xp.com/xp_tweaks.htm
Windows XP Security Patch: Buffer Overrun In RPC Interface
Could Allow Code
Execution:
http://tinyurl.com/ir5h
More information here:
www.kellys-korner-xp.com/xp_qr.htm#rpc
From Barb Bowman - MVP:
1) Unplug the cable that connects your computer to the
modem then reboot your computer.
2) Enable ICF (the internet connection firewall)
Barb Bowman's column on enabling ICF is here:
http://tinyurl.com/jqyg
(short version of above):
To activate ICF (from Barb Bowman - MVP):
1) Click Start, and then click My Network Places. To open
My Network Places if your Start menu doesn’t already
include a shortcut to it, open My Computer. Under Other
Places, click My Network Places.
2) Under Network Tasks, click View Network Connections OR
right-click My Network Places and then click Properties.
3) Right-click the connection used for the Internet, and
then click
Properties.
4) Click the Advanced tab, and select the Protect my
computer and network check box to turn on ICF. (This also
makes the Settings button active, allowing you to
configure advanced parameters.)
Plug the cable back in. This will protect you long enough
to get the patch
for the RPC vulnerability.
5) Download the MS patch here:
http://tinyurl.com/h5l9
You should use a firewall if you are connected directly to
the Internet at
all times to help protect against these things.
Symantec has a removal tool:
http://tinyurl.com/jqdf
Hope this helps!
Gary Thorn
MVP-Windows Technologies/Xbox
Associate Expert
More about the Windows XP Expert Zone:
More about the MS MVP Program:
http://tinyurl.com/n08