Ramesh said:Does this help?
How to Change the E-mail Program That Is Used By Remote Assistance:
http://support.microsoft.com/?kbid=304023
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
A little addition info.
The steps follwed are;
Invite some one to help you.>
Pick how you want to contact your assistant.
Use Winows Messenger....
Or use e-mail.>
Fill in the e-mail address,and click on "invite this person">
Provide contact information.
Fill in info and click continue.>
Remote assistance -e-mail an invitation.
Fill in the information and click send Invitation.>
Error message " A program could not start. please try again."
The MSN messenger option seems to work OK, by the way. Just the e-mail will
not open.
Any ideas? I just do not know where to look for a fix on this.
ckstern said:I am trying to set up remote assistance on a computer (XP Pro) but whe I
get
to the send invite it will not link to the E-mail client. Any ideas?
Ramesh said:Does this help?
How to Change the E-mail Program That Is Used By Remote Assistance:
http://support.microsoft.com/?kbid=304023
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
A little addition info.
The steps follwed are;
Invite some one to help you.>
Pick how you want to contact your assistant.
Use Winows Messenger....
Or use e-mail.>
Fill in the e-mail address,and click on "invite this person">
Provide contact information.
Fill in info and click continue.>
Remote assistance -e-mail an invitation.
Fill in the information and click send Invitation.>
Error message " A program could not start. please try again."
The MSN messenger option seems to work OK, by the way. Just the e-mail
will
not open.
Any ideas? I just do not know where to look for a fix on this.
ckstern said:I am trying to set up remote assistance on a computer (XP Pro) but whe I
get
to the send invite it will not link to the E-mail client. Any ideas?
Ramesh said:Chuck,
See:
http://groups.google.com/group/microsoft.public.windowsxp.configuration_manage/msg/3abc88b06f7ee2da
If that does not help, you may save the invitation as a file, and manually
attach in your mail.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
Ramesh,
Thanks for the tip, but it did not help me. I checked and outlook was
already indicated as my e-mail client. I still get the same error msg.
Any other ideas?
Chuck
Ramesh said:Does this help?
How to Change the E-mail Program That Is Used By Remote Assistance:
http://support.microsoft.com/?kbid=304023
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
A little addition info.
The steps follwed are;
Invite some one to help you.>
Pick how you want to contact your assistant.
Use Winows Messenger....
Or use e-mail.>
Fill in the e-mail address,and click on "invite this person">
Provide contact information.
Fill in info and click continue.>
Remote assistance -e-mail an invitation.
Fill in the information and click send Invitation.>
Error message " A program could not start. please try again."
The MSN messenger option seems to work OK, by the way. Just the e-mail
will
not open.
Any ideas? I just do not know where to look for a fix on this.
ckstern said:I am trying to set up remote assistance on a computer (XP Pro) but whe I
get
to the send invite it will not link to the E-mail client. Any ideas?