Remote Assistance

  • Thread starter Thread starter Kenny
  • Start date Start date
K

Kenny

I am trying to ask for remote assistance and am running Win XP pro. When I
attempt to ask for assistance (from msn messenger 6.0) it tells me I need
Messenger 6.0 for this feature. The problem is I AM running Messenger 6.0
any ideas anyone
 
Greetings Kenny,

Yes, you're running MSN Messenger 6 -- what the message is saying is that you need the latest
Windows Messenger -- MSN Messenger and Windows Messenger are two separate applications.
You'll need to install the latest Windows Messenger from the following URL for Remote
Assistance to work in MSN Messenger 6:
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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