Remote Assistance etc thru routers & internet

[George]

Can anyone give guidance to setting up remote assistance
between 2 PCs (work - XP Home, home - XP Pro) where both
are connected to the internet by cable modem and both are
part of small networks, which are connected to the cable
modem via D-Link 704P routers.

Or if not remote assistance, how about just becoming a
member of the work network from home?

Anyone?


Thanks,

-George

 

[Kevin]

I'm not familiar with the router model you're using, but briefly...

Make sure you have enabled remote assistance;
If the router has a firewall, make sure port 3389 is open.

You can find some of the more technical details of Remote Assistance here:

http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/remoteassist/rafaq-technical.asp

Good luck! Let us know how it turns out.

 

[Guest]

Ensure port 3398 is open on your router for the specific IP addresses of the computers. You may have to set it up for several IP addresses if you have more than one machine. I have a Linksys system and that worked to get Remote Assistance working in my home, however, I'm still have difficulty giving RA to a computer somewhere else on the net. Good luck.

 

[msn]

check with your router manufacture for a upgrade to make it UPNP most all of
them do this will fix your problem.

Ensure port 3398 is open on your router for the specific IP addresses of

the computers. You may have to set it up for several IP addresses if you
have more than one machine. I have a Linksys system and that worked to get
Remote Assistance working in my home, however, I'm still have difficulty
giving RA to a computer somewhere else on the net. Good luck.