Remote Assistance Desktop Shortcut

  • Thread starter Thread starter Simon Dixon
  • Start date Start date
S

Simon Dixon

anyone here with any ideas on how I can create a shortcut
to WXP Remote Assistance that enables me to circumnavigate
having to go through the Help & Support center?

It's becoming a bit of a pain in the neck!!!
 
1. Right-click on your Desktop and select New > Shortcut.
2. In the box type or copy and paste the following:

%SYSTEMROOT%\system32\rcimlby.exe -LaunchRA

3. Next, type in a name for the shortcut, such as Remote Assistance.

Step-by-Step Guide to Remote Assistance
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/rmassist.mspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------------------


| anyone here with any ideas on how I can create a shortcut
| to WXP Remote Assistance that enables me to circumnavigate
| having to go through the Help & Support center?
|
| It's becoming a bit of a pain in the neck!!!
 
Carey,

Thanks for your prompt reply, though I was hoping to
create a specific shortcut to the "Offer Remote
Assistance" window. Is it possible to do this with a
different command line switch?

Simon
 
No, all Remote Assistance sessions go through Help and Support
to insure security.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------


| Carey,
|
| Thanks for your prompt reply, though I was hoping to
| create a specific shortcut to the "Offer Remote
| Assistance" window. Is it possible to do this with a
| different command line switch?
|
| Simon
 
Carey Frisch said:
No, all Remote Assistance sessions go through Help and Support
to insure security.
Click to expand...

No, they do not just go through Help and Support. Windows Messenger is needed to use RA, and it in no way insures security.
 
Try using this in the path of the Shortcut:

"%ProgramFiles%\Internet Explorer\iexplore.exe"
hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm

It will take you directly to the Offer Remote Assistance Window.

Sam
 
Back
Top