Reloading Vendor Provided MS Programs on Updated

  • Thread starter Thread starter Robert Wilson
  • Start date Start date
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Robert Wilson

How can I reload my Office Small Business 2000 edition CD
to Windows XP. XP refuses to recognize (accept) my vedor
code for the program.

I have not been satisfied with the responses from MS or
My Vendor Micron since I am still without access to my
legitimately provided program.

This may have resulted because I started from scratch on
a new drive rather than doing a direct upgrade on the
existing hard drive with the Windows 98 SE OS. I have
been perfectly satisfied with my SBE 2000 that came with
my computer and have no desire to upgrade and certainly
don't believe I should have to buy a new copy.

P.S.

I would think the least MS would do for those upgrading
to windows XP and having a registered copy of a MS
program is to make sure that legitimately acquired MS
programs get the support necessary to reload these
programs. If MS's vendow discounted programs short
change files or features, then they should make a new CD
available for a minor upgrade fee and shipping charges.
They should not force these individuals into buying new
copies. With all the negative publicity lately I would
think that MS would be more helpful to its steady
customers and offer a reasonable solution to this type of
problem! I have, by the way, made this as a suggestion
through MS's feedback webpage. But as you know they
don't acknowledge anything forwarded by way of
suggestions.
 
If the version you have is OEM and was provided with the computer which came
with Windows 98, the vendor (Micron) probably customized it so it won't
install on other computers or other operating systems.

Since you bought it from Micron, it's up to them to support it. They'd
probably have to send you a new CD that would work with Windows XP, and I
doubt they'd do that. I doubt they even created any such CDs. But you can
ask. Because the software is OEM, Microsoft doesn't play any part in it, so
trying to get them to send you a new disk is pretty fruitless. If I've
misread your post and it's a retail version, then MS would support it.
 
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