Reinstlling Windows Installer

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I'm having problems with Windows Installer. I'm told it isn't installed right, so I checked and it is registered correctly. So I went to reinstall it and here's where I hit a roadblock. When I open cmd, the command line stays in C:\Documents and Settings\*Myusername* no matter what I do. As a result, I can't follow the instructions listed here

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q31534

cmd has always been a pain in the butt for me to use. I've never been able to get it to change the command/prompt line. Sometimes I can get it to work if I have the directory with the files I want to modify open when I start cmd. Also, cmd always closes a fraction of a second after I click on a program that runs in the command window. I need to move the program to the *Myusername* directory, start cmd, then run the file for the command window to stay open. In the User Profiles it says I'm a computer administrator. Sorry if this isn't the right place to post this, but I have had no luck finding the WindowsXP general or tech sup threads.

Thanks
David
 
If the problem is that CMD always starts in the user
profile folder (C:\Documents and Settings\*MyUserName* [%
USERPROFILE%]), then you will need to modify the shortcut
to CMD. Right Click Command Prompt (In
Start\Programs\Accessories) choose Properties. Make sure
you are in the Shortcut tab, then delete all text in the
Start in field.
If you are launching CMD from the Run Dialog, you will
need to create a shortcut to CMD, then follow the same
instructions in the last paragraph (you may want to type
your own path in the Start In text field.)

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-----Original Message-----
I'm having problems with Windows Installer. I'm told it
Click to expand...
isn't installed right, so I checked and it is registered
correctly. So I went to reinstall it and here's where I
hit a roadblock. When I open cmd, the command line stays
in C:\Documents and Settings\*Myusername* no matter what I
do. As a result, I can't follow the instructions listed
here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US% 3BQ315346

cmd has always been a pain in the butt for me to use.
Click to expand...
I've never been able to get it to change the
command/prompt line. Sometimes I can get it to work if I
have the directory with the files I want to modify open
when I start cmd. Also, cmd always closes a fraction of a
second after I click on a program that runs in the command
window. I need to move the program to the *Myusername*
directory, start cmd, then run the file for the command
window to stay open. In the User Profiles it says I'm a
computer administrator. Sorry if this isn't the right
place to post this, but I have had no luck finding the
WindowsXP general or tech sup threads.
 
I did what you said, and still the directory where cmd started was C:\Documents and Settings\*MyUserName*. I decided to change the start directory to c:\windows\system32\dllcache (where the files are supposed to be located) and cmd did start there. However This is what heppened

Microsoft Windows XP [Version 5.1.2600
(C) Copyright 1985-2001 Microsoft Corp

c:\windows\system32\dllcache>ren msi.dll msi.ol
The system cannot find the file specified

c:\windows\system32\dllcache>ren msiexec.exe msiexec.ol
The system cannot find the file specified

c:\windows\system32\dllcache>ren msihnd.dll msihnd.ol
The system cannot find the file specified

c:\windows\system32\dllcache>ren msihnd.dll msihnd.ol
The system cannot find the file specified

I'm not sure what to do now.
 
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