Reinstalled windows xp...and cant get onto desktop to activate windows

  • Thread starter Thread starter Suzan
  • Start date Start date
S

Suzan

I recently had to reinstall windows xp on my daughters
computer using the disc that came with the computer when
it was purchased. The entire reinstallation process went
smoothly.. however when it reached the point to log onto
desktop we got a message stating that that copy of
windows must be activated before it can be logged on and
then gives the option to activate... but when we
click "yes" it logs us back off.. if we click no.. it
still logs back off.. Ive tried to attain a number to
call microsoft directly regarding this but so far Ive
found nothing... I am at my wits end and dont know what
to do..are there any answers out there?.. any help will
be much appreciated... How can I activate windows when I
cant even get to the desktop??.. and how do I get to the
desktop before activation??...Please Help
 
Windows XP Logs You Off When You Try to Activate the Product
http://support.microsoft.com/default.aspx?scid=kb;en-us;330136&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| I recently had to reinstall windows xp on my daughters
| computer using the disc that came with the computer when
| it was purchased. The entire reinstallation process went
| smoothly.. however when it reached the point to log onto
| desktop we got a message stating that that copy of
| windows must be activated before it can be logged on and
| then gives the option to activate... but when we
| click "yes" it logs us back off.. if we click no.. it
| still logs back off.. Ive tried to attain a number to
| call microsoft directly regarding this but so far Ive
| found nothing... I am at my wits end and dont know what
| to do..are there any answers out there?.. any help will
| be much appreciated... How can I activate windows when I
| cant even get to the desktop??.. and how do I get to the
| desktop before activation??...Please Help
 
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