registry hive; install service pack when unable to boot?

  • Thread starter Thread starter Tom
  • Start date Start date
T

Tom

I have Dell desktop running XP that won't boot. I get a
blue screen with an "unable to load registry hive file." I
believe I found the solution on the knowledge base - it
says I need the latest service pack, which I assume is 1a.

My two problems are this:

1 - How do I load a service pack if I can't boot?

2 - When I tried to recover, I was prompted for the
administrator password, which I do not know. Will I need
to know that? Also, I have a dell and I believe they have
a standard admin password by default. Anyone know what
that is?

Thanks!
Tom
 
Tom said:
I have Dell desktop running XP that won't boot. I get a
blue screen with an "unable to load registry hive file." I
believe I found the solution on the knowledge base - it
says I need the latest service pack, which I assume is 1a.

My two problems are this:

1 - How do I load a service pack if I can't boot?
Click to expand...
you cannot
2 - When I tried to recover, I was prompted for the
administrator password, which I do not know. Will I need
to know that? Also, I have a dell and I believe they have
a standard admin password by default. Anyone know what
that is?
Click to expand...
have you tried blank, nothing
?
 
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