recycled file

[Guest]

I found this file ,whe I use norton and it is infected. and norton didn't
deleted.Where can i find this file and delete it?

 

[Nightowl]

I found this file ,whe I use norton and it is infected. and norton didn't
deleted.Where can i find this file and delete it?

It's your Recycle Bin. Empty it and run the scan again.

 

[Harry Ohrn]

It is likely that the infected file is located in a System Restore point.
The only thing you can do to remove an infected file that is in a System
Restore Point is purge all System Restore Points except the most current
point. See if this link applies first
http://support.microsoft.com/kb/831829/en-us?FR=1&PA=1&SD=HSCH