recovery advice

  • Thread starter Thread starter Stu
  • Start date Start date
S

Stu

Hi,
i have a notebook which hangs on booting (when in safe mode it stops at Ali
Agp, on the dos list).
I have managed to track down the admin password :-) and can get to the
recovery console, where i have ran both fixboot & fixmbr, but alas the
problem still happens. Can someone point me in the direction to be able to
get the pc up, so i can retrieve data for the end user, then blow this
install of xp away and reinstall it.

For info the data is in the root of c & on the users desktop (docs &
settings are not visible on the list of dirs, when in recovery console
either).

Rgds Stu
 
Forgot to say, when i try to boot from the 6 floppies, i get the error
message stop: c0000221
unknown hard error \systemroot\system32\ntdll.dll

I've looked on MS support and it's all a bit vague as to fixing the issue,
apart from reinstalling windows
 
Back
Top