Recipients don't get e-mails with attachments

  • Thread starter Thread starter Birdie
  • Start date Start date
B

Birdie

In my network, I have one computer that is having problems
e-mailing attachments. The user attaches a .pdf(adobe
acrobat) to an e-mail and sends it; the e-mail shows up in
the sent items. However, the recipients say that they
never get the e-mail at all. I don't think the problem is
on their end because I have been able to send the same e-
mail from other computers. I have looked through the
Outlook settings and not found anything that looks like
the problem. Any Help?
~Birdie
 
Does this user have Outlook set to use Word as the editor and is using
Outlook Rich Text Format? What mail client is the recipient using?

Try unchecking the option to use Word and switch to plain text and see if it
helps.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Birdie <[email protected]> asked:

| In my network, I have one computer that is having problems
| e-mailing attachments. The user attaches a .pdf(adobe
| acrobat) to an e-mail and sends it; the e-mail shows up in
| the sent items. However, the recipients say that they
| never get the e-mail at all. I don't think the problem is
| on their end because I have been able to send the same e-
| mail from other computers. I have looked through the
| Outlook settings and not found anything that looks like
| the problem. Any Help?
| ~Birdie
 
is this the only solution to this problem? I have tried
this and it isn't the problem, or at least it doesn't fix
the problem. I am not using Word, am using plain text and
I still have this issue with attachments for my
recipients. It's getting frustrating that RTF is the
alleged problem only it's not even being employed.
 
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